Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Store Shift Lead
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we
touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
The Store Shift Lead is responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operations duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable.
Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience
Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
Assist the Store Manager in onboarding and training new team members
Develop effective working relationships with team members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
Proactively seek opportunities to increase individual and team sales
Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
Ensure team members follow all health, safety, and sanitation guidelines
Serve as a keyholder, following all opening and closing procedures
Demonstrate punctuality, dependability, and adaptability
Assist Store Manager with administrative duties as requested
Passion for people
Willingness to master brand recipes and techniques
Energetic, fast-paced, flexible work style
Ability to work cooperatively in a team environment
Ability to teach others and communicate effectively
Strong problem-solving skills and attention to detail
Desire to take on a leadership role in a growing company
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
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