Donor Research Coordinator jobs in Syracuse, NY

Research & Marketing Strategies
15 E. Genesee St., Suite 210
Baldwinsville, New York 13027
P 315.635.9802
F 315.720.1159
RMSresults.com

TITLE: Fieldwork Coordinator

REPORTS TO: Director of Research Analytics

STATUS: Full-Time

COMPANY: Research & Marketing Strategies (RMS); RMS Analytics Division

LOCATION: 15 East Genesee St., Baldwinsville, NY 13027

SALARY RANGE: $40,000 - $45,000

DATE: April 2024

JOIN THE TEAM!

RMS is looking for a Fieldwork Coordinator to join our team. If you desire to work for a
collaborative, purpose-driven company that takes pride in creating and maintaining an excellent
work culture, we’d love to speak with you. We focus on delivering the highest quality research
and data results to our clients while investing in our company’s culture to provide an authentic,
healthy, and enriching work environment. RMS serves various clients that rely on our expertise in
market research methods to deliver quality results. Several of our clients are in the healthcare,
energy, banking/finance, and education industries. However, we’ve worked with transportation,
amusement parks, professional sports teams, food brokerage firms, and non-profits. RMS offers
a complete benefits package and a flexible/hybrid work schedule.

Some of the types of projects you’ll be assigned to are related to public transportation, airport
intercept work, and new product testing. This means you’ll be charged with collecting primary
research data in the field, approaching individuals in public settings, and asking them to
participate in research. Other projects may include recruitment efforts, identifying participants
for focus groups or interviews, and conducting product testing debriefs. You’ll work across
several teams at RMS and have the opportunity to learn about various aspects of market
research methods. You must be willing to “roll up your sleeves” and collaborate across teams to
solve problems, learn, and adapt to ensure RMS delivers quality data to our clients.

You’ll be the “public face” of RMS while collecting data as the Fieldwork Coordinator and play an
essential part in maintaining our reputation of superior data collection and research. To excel in
this position, you must have an optimistic attitude and know how to “go with the flow” to meet
project goals. You must also be extremely comfortable approaching individuals in a public

RMS Intercept Research Coordinator – April 2024

setting. You should also have experience working with the Microsoft Office Suite, particularly
Excel. Experience working with survey software is a plus but not required.

DUTIES AND RESPONSIBILITIES

The primary job responsibilities include:

• Coordinate and monitor fieldwork for assigned intercept projects at RMS. This will

require your on-site presence to collect data and coordinate fieldwork activities by staff
and subcontractors at various locations. You will work closely with the Research Intercept
Supervisor to manage, coordinate, and collect data in the field.

• Manage fieldwork for a multi-site intercept project across numerous cities in the Eastern

United States, including developing and supporting staffing plans, training the fieldwork
team, coordinating fieldwork staff (both RMS and temporary hires), and collaborating
with the RMS Analytics Division to support reporting.

• Adherence to all RMS data quality standards, confidentiality, and operations protocol.
  

• Attend regular department team meetings to discuss new and existing project work,

achieve quality and production goals within the designated timeframe, and assist with
curriculum development and field staff training.

fieldwork goals are clearly defined and attainable based on project criteria.

MINIMUM POSITION REQUIREMENTS

• Demonstrated experience conducting intercept work, managing complex projects, and

coordinating multi-site market research projects.

work, focusing on the combined contributions.

• Proficient oral and written communication skills are expected. Strong attention to detail is

required.

• Working knowledge of Microsoft Office (specifically Excel) software.
  

• Ability to work independently and follow through on one own initiative is essential. Time

management and organizational skills are essential to the position.

• Ability to manage multiple complex projects and prioritize tasks to meet deadlines.
  

• Ability to work with other members of the RMS team to ensure efficient project management for

broad-spectrum projects.

RMS Intercept Research Coordinator – April 2024 2

people required.

PHYSICAL REQUIREMENTS

Ambulatory 75%
Sedentary 25%
Computer/Tablet Work 75%
Travel 75%

• This position may require access to patient Protected Health Information (PHI) and may also involve access to

electronic Protected Health Information (ePHI). Those in this position are required to comply with all final
regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Intentional or
inadvertent disclosure of PHI or ePHI violates federal law and can result in termination and/or fines. Additionally,
employees in this position are required to notify the Privacy and/or Security Officer of any suspected incidents
whereby RMS is not in full compliance with HIPAA. RMS will provide HIPAA training opportunities and venues for the
employee to remain abreast of HIPAA requirements.

To apply, please submit a resume, salary requirements and cover letter to the following:
Doug Sweet, RMS Office Coordinator
Research & Marketing Strategies, Inc.
15 East Genesee Street, Suite 210
Baldwinsville, New York 13027
Or via e-mail to: Info@RMSresults.com

RMS Intercept Research Coordinator – April 2024 3