Donor Research Coordinator, Sr. jobs in Boulder, CO

The Sr. Manager, Research and Content, work closely with a wide variety of cross-functional stakeholders, and report to ED, Research Insights & Content Operations. The Sr. Manager, Research & Content will be responsible for managing daily operations and supporting strategic initiatives for the Research Insights and Content Operation teams. This position will be responsible for designing and maintaining key planning, operational, and continuous improvement processes for the team, supporting execution against objectives and key results. Sr. Manager, Research & Content will also manage a team of research and clinical data subject matter experts and provide oversight, training, work review, and development for those teams supporting researchers or analysts.

The successful candidate will have a general understanding of healthcare operations with a strong background in managing teams with operational rigor. They will be a strong, independent contributor with a team player mentality and effective collaboration skills. They will also share a passion for learning and demonstrate adaptability to changing priorities in alignment with business goals and customer needs. Up to 25% Travel required annually for internal team, offsite and review meetings.

Key Duties & Responsibilities:

 ▪ Design, implement, and maintain key processes for Research & Content Operations

▪ Facilitate planning and implementation of business Objectives and Key Results

▪ Collaborate with other team leaders to define key performance indicators and other metrics related to production volume and quality for onshore and offshore operations.

▪ Create and maintain dashboards for operating metrics with the help of relevant reporting tools to inform progress, prioritization, and overall operations.

▪ Generate data-based insights and recommendations for staffing, process improvement, and other elements of team operations.

▪ Manage and develop a team of clinical data analysts, research analysts, content data specialists and/or other supporting team roles.

▪ Collaborate with other team leaders and or managers to manage prioritization of daily work across implementations, client projects, strategic initiatives, and other tasks.

▪ Maintain capacity planning and staffing models for the Research & Content teams to ensure adequate resources are available to accomplish objectives, key results.

▪ Collaborate with cross-functional stakeholders to align on implementation processes, deliverable expectations, and other operational decisions.

Qualifications:

▪ BS or MS in engineering or natural science concentration OR MBA (any discipline) with a clinical or supply chain background.

▪ 5 years’ experience in managing teams as an operating leader at a technology and/or healthcare organization (e.g., pharma, medical device, hospital, clinical research).

▪ Experienced people manager, including daily work management, training, and professional development

Knowledge, Skills, and Abilities:

▪ Proficiency in Excel and MySQL required.

▪ Knowledge of hospital supply chains and medical devices strongly preferred.

▪ Strong organizational skills with an ability to manage multiple teams, prioritize objectives, develop & execute solutions.

▪ Strong communication & presentation skills (listening, verbal and written) with the ability to communicate with cross-functional onshore/offshore stakeholders.

▪ Experience in process management and operational improvement.

▪ Any experience with offshore operations will be a plus.

Estimated salary range: $109,700 - $146,200  

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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