E-Business Development Manager jobs in Baton Rouge, LA

La Capitol's culture is rooted deep in our core values. We commit ourselves to giving outstanding service. We believe that it is an honor and a privilege to serve our members and we pride ourselves in making them our top priority.

Our mission is to improve the financial wellbeing of our members! This is our focus and passion. However, this passion cannot be sustained without employing the best people around. Companies like to talk about their talent, but at La Capitol Federal Credit Union, we like to demonstrate our passion in the way we do our jobs. Simply put, we expect the best and look for the best from our employees. Purpose, drive and yes, passion; they are all here. If you are looking for that kind of energy and vision, we are always looking for great people!

At La Capitol FCU we don’t just offer our employees a job, we offer career opportunities. Do you want to be the newest member of our team? Apply now if so!

The Sales Manager position is a leadership position that guides the credit union’s sales skills, business and community development efforts.

Essential Duties and Responsibilities:

· Assists in the development, implementation, and monitoring of the Sales and Marketing Plan and the associated budget that is consistent with the overall Strategic Plan and budget of the credit union.

· Works with management on an ongoing basis to develop and maintain an effective sales culture that is consistent with the credit union’s mission. This includes working to:

o Develop/maintain effective sales processes and procedures that coordinate well with staff operational procedures, with the goal of delivering an exceptional member experience and higher sales.

o Address obstacles within the operation to effective selling.

o Identify business and community development/PR opportunities, with emphasis on the credit union’s Select Employer Groups, and oversee event processes.

o Create business/community development and PR expectations for applicable departments, primarily member service departments, with emphasis on Select Employer Groups.

o Develop staff sales expectations.

o Work with Sales Coach to develop staff’s sales ability and skill level expectations.

o Recognize staff who are high performers on a monthly and annual basis.

· Collaborates with the branch and department managers through the process of improving their staff’s ability to educate members and potential members about the benefits of the credit union’s products and services, with the goal of lifting staff’s sales skills to an agreed upon standard and to achieve goal.

· Leads/supervises business and community development and PR efforts, making the connections necessary to grow business development opportunities in the local markets and achieving business development goals.

· Works with the Training Department to develop or acquire training materials that can be used for existing and new products and services. These materials should be designed to educate experienced staff and/or new staff on how to talk about our products and services with the intent of bringing the new employee up to standard as soon as possible. The Sales Manager develops methods for measuring the sales ability and skill level of all staff and implements programs to get staff to an agreed upon standard.

· Oversees the introduction of new products and services to staff with the intent of adding these products to the sales process and teaching how and where these new products and services fit into the sales process.

· Creates, manages, and monitors sales campaigns.

· Manages ancillary product vendor relationships.

· Assists in evaluating vendors to partner with the credit union.

· Sponsors/leads projects and initiatives to support strategic plan.

· Develops the infrastructure for offering affinity debit cards to SEG high schools and universities.

· Meets regularly with the Director of Marketing and Chief Digital Officer to discuss direction and the implementation of strategies.

· Conducts regular meetings with the branch managers, in groups and individually, to measure progress, implement programs, and gather ideas. The Sales Manager also meets with COO, SVP of Member Services, Regional VPs and other management staff, as needed, to develop and implement strategies.

· Provides monthly sales status report that recaps on-going efforts, goal accomplishments and planned projects or activities.

· Reports on the progress of all sales efforts and provides measurements on a regular basis and develops budgets for sales, business development, and community relations while working with the Director of Marketing and other managers.

Education and/or Experience:

• Bachelor’s degree in Sales, Marketing, Public Relations or Business Administration/Management
• 5 years of progressive sales leadership and public relations experience
• 5 years sales management experience

Required Skills/Abilities:

• Knowledge of the credit union industry and related products and services, state and federal laws and regulations, and other credit union operational policies and procedures highly preferred.
• An ongoing learning mentality, community involvement, networking, excellent communication skills both writing and presenting.
• Demonstrated ability to plan and organize projects and the work of others, as well as develop, mentor, and motivate team members.
• Strong self-starting, collaboration, interpersonal skills, and resiliency.
• Knowledge of common CRM systems
• Strong PC skills, including Word, Excel, PowerPoint, and the ability to learn new applications
• Lead opportunity/account targeting
• Proven strategic thinking ability

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Progressive Sales Leadership: 5 years (Preferred)
• Sales management: 5 years (Required)
• CRM software: 3 years (Preferred)

Ability to Relocate:

• Baton Rouge, LA 70802: Relocate before starting work (Required)

Work Location: In person