EAP Coordinator jobs in San Antonio, TX

• Consistently provide exceptional and proactive services as a Licensed Clinician, ensuring smooth integration with Espyr operations and accounts.
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
• Make referrals to treatment services where appropriate ensuring a satisfactory client experience with the transition from EAP services to treatment services.
• Refer to community resources as needed to support clients’ well-being and mental health.
• Comply with all Clinical and Professional protocols, processes, and Espyr policies.
• Understand the scope of EAP services and as needed communicate that scope to external parties including clients, managers, and other support staff.
• Consult with Espyr supervisors concerning clinical case staffing and high-risk cases.
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Espyr policies and practices.
• Create and manage productive and positive working relationships with local points of contact.
• Display excellent teamwork, communication, and collaboration with the account manager and other Espyr staff.
• Work in collaboration with other internal and external stakeholders always displaying professionalism.
• Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement, and optimization services to meet the client’s specific needs.
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
• Maintains security of area/materials/ private information. This includes both physical/virtual storage and filing.
• Maintain a professional demeanor with customers and co-workers to represent Espyr’s values and standards.
• Perform daily duties, and undertake, and complete related projects in the area of expertise with minimal supervision.
• Additional related projects/tasks/duties as assigned by the position’s manager.

Requirements:

• An active, unrestricted Independent Texas License in the behavioral healthcare field (i.e. LCSW, LPC, LMFT).
• Masters or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
• Two or more years professional experience in the EAP/mental health/substance abuse/behavioral health field.
• Ability to pass a federal security clearance for a non-sensitive/high risk public trust position.
• Includes fingerprinting and a background investigation that covers a seven-year investigative scope.
• Cultural competency in working with law enforcement clients is preferred

• Medical, Dental, Vision and life insurances
• Paid basic life, short-term and long-term disability insurance
• Up to 18 days paid vacation the first year
• 11 paid holidays
• CEU reimbursement
• 401K with company match
• Relocation assistance