EAP Coordinator jobs in Santa Rosa, CA

Job Summary: 

The Staffing Coordinator works with Directors, Managers, and Nursing Supervisors to ensure appropriate staffing of the hospital departments. The coordinator will look ahead to fill vacant shifts with internal staff and external supplemental staffing agencies. Input accurate census, acuity and staffing data to generate daily reports, and performs clerical, reception and general office duties. Demonstrates a high level of customer focus when working with Directors, Clinical Supervisors, Nurse Managers and staff. Creates a culture of sensitivity to nurses needs while filling the patient care bases.

Duties and Responsibilities:

• Actively participates in educational activities/self-development to enhance professional growth. Acts as Receptionist for the Staffing Office, receiving telephone calls, visitors and registry staff.
• At the end of each shift, enters staffing updates and changes to include sick calls, no-shows and registry use. Demonstrates competency in computer knowledge of systems required to perform duties.
• Determines staffing needs in collaboration with Directors, Managers, and Nursing Supervisors. Coordinates daily staffing needs by making reassignments, calling replacement personnel, and canceling personnel according to established procedures. Receives and appropriately documents sick calls or no shows.
• Enters scheduling changes as communicated by the Directors and Nurse Managers for trades, leaves of absence and days off.
• Files a variety of documents, including memorandums, reports, documentation and personnel transaction forms. Inputs accurate census, acuity and staffing data, anticipating changing needs.
• Prepares routine reports as requested.
• Updates and maintains current telephone numbers for all Nursing staff for use by Management and Staffing Office personnel.
• Ensures registry evaluations are completed, signed by Management and kept on file.
• Preforms additional duties as assigned.

Essential Skills

• Knowledge of the medical facility you are working in or the respective healthcare client
• Excellent organizational skills
• Strong oral and written communication skills
• Excellent interpersonal skills
• Ability to meet deadlines and targets
• Ability to understand and analyze people
• Well organized, detail oriented and confident personality

Education and Qualifications:

• A high regard for the dignity and worth of patients and their families.
• Ability to read and write in the English language.
• Upholds confidentiality at all times.
• Ability to understand and speak English fluently enough to be easily understood by patients, hospital personnel, physicians, and visitors.
• Ability to use good judgement in an emergency.
• Commitment to upholding and providing services in a manner that is congruent with the Sonoma Specialty’s mission statement.
• Good organizational skills.
• Typing skills 35wpm. Working knowledge of Microsoft Word, Outlook, and Excel. Must be attentive to detail.
• Performs other duties as assigned.