EAP Manager manages, designs, and implements policies and procedures relating to a company's Employee Assistance Program (EAP). Ensures that inpatient and outpatient counseling and care facilities meet company standards. Being an EAP Manager provides training to management for dealing with medical and behavioral problems. Provides counseling to employees in the program. Additionally, EAP Manager requires a bachelor's degree. Typically reports to a director. The EAP Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an EAP Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
UPMC's Health Plan and Workpartners are hiring an EAP Specialist for their LifeSolutions Clinical Services Team.
This is a hybrid role that will report out of the University Center 120 Lytton Ave, Pittsburgh, PA. This role will primarily work daylight hours and will require two evenings (up to 8pm).
Under the direction of LifeSolutions (LS) Clinical Director and/or the Medical Director, the EAP Specialist is responsible for providing the clinical services for the Employee Assistance program, which provides confidential counseling and guidance to the employees, household members, Medicare members, students of various contracted organizations and telemedicine clients who are experiencing personal, mental health and/or job-related problems. EAP Specialist will provide short term, focused clinical interventions for clients utilizing telemedicine platform. EAP Specialist will establish collaborative relationships with clients, physicians, health care providers, and employers to achieve desired outcomes. The EAP Specialist will consult with supervisory and management personnel in handling staff member performance problems and in determining appropriate actions. EAP specialists will develop and present trainings to employer groups as requested. EAP Specialists will be a conduit to a myriad of resources, including Health Coaching, awareness of website resources, and community and provider resources.
Responsibilities:
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