EAP Manager jobs in Portland, ME

Northern Light Acadia Hospital

Department: Healthy Life EAP

Position is located: Forest Ave Bldg Portland

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule:

Summary:

This position provides assessment, referral and short-term counseling services to clients; responds to critical incidents as needed; and is increasingly performing consultation, coaching, and training to executives.

Responsibilities :

• Assessment, referral and short-term services for EAP clients • Provides Corporate Leadership Training and Consultation • Provides individual C-Suite Consultation and Coaching • Manages supervisor mandated and SAP referrals • Responds to critical incidents in the workplace • Assists in client account management and retention • Provides case management and HR consultation as needed • Provides on-site services when requested including training • Provides necessary paper records as scheduled and maintains timely records in EAP software system • Identifies opportunities to expand business clients • Fulfills on-call duties as needed • Assists in miscellaneous other tasks as needed.

Other Information:

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

• Required Licensed Clinical Social Wkr

Education

• Required Master's Degree

Working Conditions

• Need to drive to perform responsible duties.
• Work with computers, typing, reading or writing.
• Extend body and limbs to reach items.
• Lifting, moving and loading less than 20 pounds.
• Prolonged periods of sitting.
• Prolonged periods of standing.
Prolonged periods of walking.

Northern Light Acadia Hospital is a broad behavioral health delivery system centrally managed from its location in Bangor, Maine. Acadia Hospital is a leader in providing comprehensive inpatient and outpatient services, tele-psychiatry, consultations to regional emergency departments, school-based and employer-based services, and integration into primary and specialty care practices. Northern Light Acadia Hospital offers innovative programming in the form of eating disorder services and a geriatric mood and memory clinic, which is involved in multiple clinical trials for promising Alzheimer's medications. The hospital is also the parent organization of Northern Light Acadia Healthcare which provides a substance use disorder treatment program, case management, and other outpatient mental health services serving patients from all corners of Maine. Acadia Hospital embraces service excellence and high quality care as evidenced by its commitment to achieve Center of Excellence status in the delivery of behavioral health services.

Northern Light Acadia Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Northern Light Health offers a broad range of providers and services, including ten hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.

Bangor, Maine is a vibrant small city with easy access to Maine's spectacular coast, mountains, and lakes. Schools rank among New England's best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to many major destinations.