EDP Auditor jobs in Modesto, CA

We are looking for a warm, friendly, person with high standards who really enjoys helping people and providing amazing service. Ideal candidates have been top performers in their previous roles and are excited to help make a place like the Evergreen even more special and memorable for our guests. Ideal candidates will also have extensive in-person customer service and some maintenance and housekeeping experience. We welcome career oriented candidates.

Essential Functions/Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Provide our guests with the best in service, courtesy, and care.
• Assists guests with requests and/or complaints after regular office hours.
• May handle check-ins/check-outs and make guest room keys for lost/lock-outs.
• Comply with housekeeping policies and procedures.
• Clean public lobbies, restrooms, and other guest use areas as assigned.
• Possess conflict resolution skills
• May post charges to Property Management System.
• Handle lost and found items by following established guidelines and procedures.
• Complete department/shift checklists and/or reports for relevant shifts.
• Maintain a neat, clean and well-groomed appearance.
• Performs other related duties as assigned.
• Work safely to avoid injuries and accidents, including wearing proper Personal Protective Equipment.
• When finding unsafe conditions and maintenance concerns, address them immediately by turning in maintenance Service Requests.

Competencies/Required Skills and Abilities

• Prior front desk/reservations or similar experience
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to meet consistent attendance.
• Must have excellent written and verbal communication skills.
• Ability to interact with colleagues, supervisors and guests face to face.
• Excited about creating a warm family atmosphere for guests & staff while maintaining high standards
• High integrity
• Guest service oriented and staff-focused
• Mature and personable with a relaxed nature
• Leading a healthy, drug-free lifestyle
• Dynamic, fun, and likes the outdoors
• Flexible with a “whatever it takes” attitude

Supervisory responsibilities

• To take necessary steps to ensure excellent guest service.
• To utilize active listening to de-escalate conflict for both internal and external guests
• To respond immediately to any unsafe condition.

Work environment and Physical demands

• The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
• Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
• Ability to stand and move continuously.
• Lifting up to 50 pounds maximum.
• Ability to work overnight, and possibly other hours and shifts.

Details

• Full time position available immediately
• Room and board available for fixed weekly cost both Onsite and Offsite
• Required Overnight shifts
• Regular schedule with specific days off will be established
• Healthcare benefits available after 90 days
• 401K eligible with company match after 1 year

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.