EDP Auditor, Sr. jobs in Louisville, KY

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel using the hotel management system
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Assist with reservations and room assignments
- Perform night audit duties, including balancing accounts and preparing reports
- Operate phone systems to answer incoming calls and transfer calls to appropriate departments
- Maintain a clean and organized front desk area

Skills:
- Excellent guest relations skills with a focus on providing exceptional customer service
- Knowledge of hotel operations and procedures
- Familiarity with phone systems and ability to handle multiple phone lines
- Bilingual or multilingual abilities are a plus
- Strong organizational skills with attention to detail
- Ability to work in a fast-paced environment while maintaining professionalism
- Proficient in computer systems, including hotel management software

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application!

Job Type: Part-time

Pay: $14.00 - $15.50 per hour

Expected hours: 30 – 36 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overnight shift

Ability to Commute:

• Louisville, KY 40299 (Preferred)

Work Location: In person