EDP Auditor, Sr. jobs in Vallejo, CA

Job Summary:
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift.

Duties:
- Perform night audit procedures to reconcile daily hotel revenue and expenses
- Verify the accuracy of guest accounts and resolve any discrepancies
- Prepare daily reports, including occupancy, revenue, and other financial data
- Assist with the check-in and check-out process for guests arriving or departing during the night shift
- Respond to guest inquiries and provide information about hotel services and amenities
- Handle guest complaints or issues in a professional and timely manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience
- Follow all safety and security protocols to maintain a safe environment for guests and employees

Requirements:
- Previous experience in hospitality or customer service is preferred
- Strong phone etiquette and communication skills
- Proficiency in guest relations and providing exceptional customer service
- Knowledge of hotel operations and night audit procedures is a plus
- Bilingual abilities (English/Spanish) are highly desirable
- Ability to work independently with minimal supervision
- Excellent attention to detail and organizational skills

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Please submit your resume highlighting your relevant experience in hospitality management or hotel operations. We offer competitive pay rates and opportunities for career advancement within our organization.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Night shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Vacaville, CA 95688: Relocate before starting work (Required)

Work Location: In person