Our Job Opening
We are searching for a Fitness Trainer to join our team! As a member of our staff, you will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Some of your responsibilities will include:
Planet Fitness PE@PF program
- Run PE@PF program and creating schedule for members.
- Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
- Create bi-weekly updates consisting of a variety of exercises.
Customer Service/Front Desk Activities:
- Greet members and guests, providing exceptional customer service and do your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
Member Accounts
- Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance
- Go above and beyond to keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of all exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
Qualifications/Requirements
- 6-12 months of Customer Service experience is preferred.
- High school diploma/GED equivalent required.
- Current CPR Certification required.
- Nationally Certified Training Certificate required.
- Basic computer proficiency with an eye for accuracy.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
Why you should join Planet Fitness!
- Contribute to changing people's lives every day by helping us create a healthier Planet!
- Work hard and play hard with an amazing group of talented, dynamic professionals!