EHR Application Analyst, Sr. plans, analyzes, designs and modifies EHR (electronic health record) software applications, including encoding, testing, debugging and installing to support the implementation of one or more software modules. Consults with users to identify current operating procedures and to clarify program objectives. Being an EHR Application Analyst, Sr. may be expected to write documentation describing program development, logic, coding, and corrections. Typically requires a bachelor's degree. Additionally, EHR Application Analyst, Sr. requires EPIC Certification in one or more dedicated modules, such as Scheduling, Emergency Room, Patient Registration, or other medical specialty. Typically reports to a supervisor or manager. The EHR Application Analyst, Sr. work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an EHR Application Analyst, Sr. typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
The Analyst I/Application Services/Technical is an individual contributor in the Application Services area of the Information Services (I/S) department. This individual modifies, configures, tests, implements, and maintains third-party computer application software and/or designs and develops specialized fit-to-purpose programs utilizing Company standards and practices. The position analyzes business needs, translates needs into requirements, and develops or recommends software solutions with the aim of optimizing operational efficiency. This position also supports business operations by providing guidance, training, and system support while continuously analyzing current business processes against related policies and procedures to promote technology innovations aimed to maximize productivity and standardization across the organization. This position handles basic issues and problems, while referring more complex issues to higher-level analysts.
POSITION DIMENSIONS
The incumbent does not have direct accountability for people or budgets. The incumbent frequently exchanges information with management, Information Services support staff, vendors, and consultants.
QUALIFICATIONS
There are clear precedents and practices which the incumbent uses to determine how this job is performed. Possesses beginning to working technical knowledge of subject matter. Requires one to three years of relevant work experience and a bachelor’s degree in a related field from an accredited university, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities. CGI field order management solution and SAS mobile application experience preferred.
Competencies required: Ability to work as part of a team; Problem management; Problem-solving skills; Analytical thinking skills; Technical expertise; Debugging skills; Computer skills; Detail oriented; Ability to meet deadlines; Project management skills; Basic understanding of one or more programming languages or frameworks.
Industry recognized certification(s) relevant to responsibilities are preferred. Incumbents performing activities requiring government, regulatory or vendor certification must keep those certifications current.
ESSENTIAL JOB RESPONSIBILITIES
The Analyst I may be expected to perform all or any subset of the following responsibilities:
Support
• Work with project management and/or business area personnel to determine functional needs and identify technical application requirements, including requirements for security, recovery and integration with related applications. Participate in the analysis and prioritization of system enhancements and upgrades and ensure appropriate coordination and communication
• Consult with business users to understand planned user interaction and external and internal business context; perform research and analysis of product and service alternatives using Southwest Gas (SWG) methodology (cost/benefit, risk, etc.), and document findings
• Assist in development of functional specs and design the use of application software functions and options
• Confer with system architects, analysts, and others to design systems, and to obtain information on project limitations, capabilities, and performance requirements
• Participate in established software system testing and validation procedures and documentation
• Plan and conduct appropriate levels of application or infrastructure testing, including preparation of test plans, scripts, data, and expected results
• Maintain accurate, high-quality, and timely documentation for all steps and activities undertaken in order to resolve client issues/questions
• Diagnose and resolve basic issues and problems in a timely manner
• Provide on-call support when assigned
Technical
• Participate in the analysis, prioritization, and development of change requests, upgrades, security patches, maintenance actions, and ensure appropriate coordination, communication, and approval
• Consult with support groups and business units about software system design, maintenance, and intended system use and business context
• Analyze functional specs and software requirements to determine feasibility of system design within time and cost constraints
• Prepare development specifications for application modules, determine estimated effort, and gain approvals when appropriate
• Develop, modify, and document software systems, interfaces, and access tools, using data analysis to predict and measure outcomes and consequences of design
• Participate in software system installation and upgrades with vendors and other IS teams
• Develop SWG custom applications when appropriate and create appropriate technical artifacts to support development and operations support within the Software • Development Life Cycle (SDLC), including documentation and architecture/logic flow diagrams
• Participate in technology recovery and departmental emergency management planning, rehearsals, and execution
• Plan and participate in the configuration, testing, and implementation of assigned application components (package or custom) needed to implement requirements
• Perform turnover of tested application or infrastructure items and related documentation for production use
• Communicate and work effectively on project teams and work groups; communicate effectively with support groups and business units, and with supplier and contractor technical personnel
Develop and Utilize I/S Policies and Practices
• Understand and ensure effective use of I/S policies, practices, methodology, standards, and tools
• Continually identify opportunities for improvement in departmental practices and procedures, and participate in developing and implementing them to stay current with the latest technology
Develop I/S Organization and Skills
• Design, conduct and participate in delivery of training for I/S personnel
• Be a source of knowledge and expertise in one or more functional and/or technical topics; prepare briefings and research reports as appropriate
• Gain appropriate knowledge of the business processes and organization in the areas being supported
Other Responsibilities (applicable to all)
• Perform related duties and responsibilities as assigned
• Regular and predictable attendance is a condition of employment and is an essential function of the job
SALARY DETAILS
$74,813.00 - $112,219.00
At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.
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