ERP Administrator is responsible for the administration of an organization's ERP system to facilitate reliable performance, integrity, and security. Processes, validates, and maintains ERP data to ensure accurate system records. Being an ERP Administrator monitors ERP security and manages user access and permissions. Assists and supports the planning, testing, and deployment of new ERP modules, upgrades, and patches. Additionally, ERP Administrator documents ERP system processes and may conduct end-user training to promote effective use and best practices. Tracks and manages support requests to ensure timely resolution of issues or bugs. Maintains, generates, and analyses ERP reports to support organizational planning. Requires a bachelor's degree. Typically reports to a manager. The ERP Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an ERP Administrator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Analyze and resolve complex problems associated with server hardware, applications, and software integration.
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