ERP Administrator jobs in Buffalo, NY

Owned by 250 family farms, Upstate Niagara Cooperative, Inc. is a food and beverage company that has offered innovative, award-winning, high-quality dairy products since 1965. Our progressive cooperative’s success is based on a commitment to quality in everything we do that extends to every stage of operations, from our farms to the consumer. Our product offerings include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, Italian cheese, and ice cream mix marketed under the Upstate Farms®, Bison®, Milk for Life®, and Intense Milk® brands.

The ERP Systems Analyst position will be primarily responsible for engaging in new system implementations and supporting day-to-day tasks related to ERP systems by acting as a liaison between the Technology team and our business users.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Consult with business users to identify wants, needs, and/or issues, and help deliver technology solutions that meet those needs.
• Provide process and technical leadership assistance in streamlining business processes.
• Collaborate with the Application Services ERP team to document design specifications and functional requirements.
• Configure and test solutions within the application.
• Provide operational support such as, troubleshooting end-user issues and perform ongoing support.
• Develop a working knowledge of relational databases and analytics platforms.
• Create, maintain, and deliver end-user training on any new or added functionality in the system along with normal system operation training.
• Other duties as required.

EDUCATION:

• Bachelor’s degree in business, Computer, or Engineering

EXPERIENCE:

• 2 years of business implementation or ERP design and project planning experience.
• Experience working in the technology, software or SaaS industries.

• Experience with collection and documentation of requirements for ERP systems.
• Working knowledge of relational database.
• Working knowledge of analytics and analytics platforms preferred .
• May be required to work outside normal business hours on an as needed basis.

SKILLS and ABILITIES:

• Knowledge of system development methodologies in the area of requirements gathering.

• Ability to organize, analyze, interpret and evaluate problems and provide solutions with the right sense of urgency.
• Exceptional communication skills, both written and verbal at all levels within the organization.
• Ability to focus on overall business success and find opportunities within IT and the business to improve business performance.

PAY: $60,000-$85,000

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)