ERP Business Manager jobs in Philadelphia, PA

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions.

Job Description

The Enterprise Resource Planning (ERP) Technical Manager is responsible for managing a team tasked with overseeing ERP technical functions for the OPAL ERP and DW/BI project. The team’s focus areas include implementation of all technical aspects of the ERP project including BI and third-party applications. This is a permanent exempt position that will move to maintenance and support after the project is complete (in 3-4 years).  This role reports to the OPAL Product Manager.

You will:

• Oversee the day-to-day operations of the OPAL technical team.
• Mentor and grow the OPAL technical team while keeping them engaged and focused on the OPAL ERP and DW/BI project goals.
• Help create a collaborative and inclusive environment where team members are encouraged to ask questions and work in the open
• Be familiar with the Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC).
• Be skilled in unblocking roadblocks for team members from technical issues.

Essential Functions

During the ERP implementation:

• Provide leadership and guidance during the implementation in the technical areas for ERP, BI and 3rd party bolt-on applications.
  • Analyze, define, and prioritize the different methods available to deliver each of the desired integrations, conversions, and reporting solutions.
  • Select and validate that the selected method for each desired integration, conversion, and reporting solution is documented.
  • Prepare for and test the desired integrations, conversions, and reporting solutions to validate the development is in compliance with selected method and meets the technical design.
• Oversee the timely completion of deliverables required by the project work plan.
• Oversee the overall design, testing and deployment of the technical areas of the ERP and DW/BI Project.
• Manage the technical team and ensure the coordination of their work with other team members.
• Communicate with functional users to clarify requirements and testing.
• Review and approve technical specifications.
• Confirm delivered code complies with development standards.
• Lead break fix and regression testing efforts after system deployment

After the OPAL ERP and DW/BI project has been deployed:

• Analyze vendor provided new release integration and reporting technologies to determine relevance to optimize current or satisfy new technical requirements.
• Define and design the relevant new release integration and reporting technology’s ability to meet or improve technical requirements.
• Select, validate, and document each relevant new release integration and reporting technology.
• Prepare for and test each new release integration and reporting technology to validate the technology satisfies the revised technical requirements.
• Support and maintain the production systems.

Competencies, Knowledge, Skills and Abilities

• Proven track record managing complex projects.
• Ability to solve complex business problems and develop user/business-driven technology strategies and plans.
• Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly, and technical language) and interpersonal skills with a focus on rapport-building, listening, and questioning skills.
• Strong meeting facilitation and interviewing skills.
• Ability to work well with individuals at all levels within and outside the organization.
• Ability to work well under pressure in a fast-paced organization.
• Supervising, coaching, and collaborating skills.

Work-Life

Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired.

Qualifications

We’re interested in hiring the best possible candidate for the ERP Technical Manager role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.

Please include:

●A one-page cover letter explaining why you’re passionate about being a member of the City of Philadelphia’s OPAL ERP and DW/BI Team.

●Your resume

●Please note: Only complete applications will be considered for review, so read the above application requirements carefully

• Bachelor’s Degree and 5-7 years of experience or equivalent combination of education and/or experience is required.
• Experience or education in accounting, finance, operations management, IT, business administration, statistics, data science or related fields preferred.
• Experience with ERP development, including customizations, modifications, bolt-on, workflow, interface development, and data conversions; and
• Experience in managing teams.
• Experience with implementing ERP and/or DW/BI solutions strongly preferred.
• Master’s degree in a related field is preferred.

Additional Information

TO APPLY: Interested candidates must submit a cover letter, writing sample, references and resume.

Salary Range: $125,000.00

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx