ERP Business Manager manages the analysis of business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications. Implements policies and procedures to analyze system performance, ensure operational effectiveness, and drive continuous process improvement. Being an ERP Business Manager leads the collaboration with cross-functional teams to identify needs and validate that ERP solutions align with business processes. Evaluates and reviews business requirements, functional specifications, and process maps to serve as a reference for the organization. Additionally, ERP Business Manager monitors regular reports to ensure the reliability, security, and efficiency of ERP applications. Requires a bachelor's degree. Typically reports to a director. The ERP Business Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an ERP Business Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
This position is responsible for providing quality and efficient support to our sales associates and assist them with marketing strategies and product sourcing, essential for the growth of their business. Process orders on a daily basis by performing data entry function on purchase orders and sales orders based on program requirements. Provide client resolution and satisfaction.
Essential Duties and Responsibilities include the following:
Supervisory Responsibilities
This job has no supervisory responsibilities
Education and/or Experience
Required: High school diploma or general education degree (GED); plus a minimum of four years’ experience or education in customer service, accounting, or inventory control and two years’ experience as an expanded services coordinator or combination of both. Preferred: Associate degree in business management, or sales and marketing preferred; as well as four or more years’ company or industry experience or an equivalent combination of the two.
Competencies
Customer/Client Focus. Communication Proficiency Flexibility
Problem Solving/Analysis. Organizational Skills Teamwork Orientation
Time Management. Technical Capacity Project Management
Computer Skills
Must possess a strong working knowledge of Microsoft Office programs, understand computer technology and terms and have experience working with internet based programs and email.
Language Skills
Ability to read and interpret documents such as procedure manuals, purchase orders, vouchers and invoices. Must be able to effectively write routine reports and correspondence. Ability to speak effectively with vendors, customers, fellow employees, management and Sales Associates of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and occasionally required to stand or walk. Most work is done at a computer work station, which requires repetitive wrist and hand movement.
Duties require sight, speech and hearing. Specific vision abilities required by his job include close vision. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
AA/EEO/Vet/Military
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