Benefits:
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Operations Manager - Education Technology & Courseware Development
Moore Solutions Inc., a leader in the digital education space, seeks a skilled Operations Manager to optimize our efficiency and productivity. You'll oversee daily operations, collaborate across departments, and champion a diverse and inclusive workplace. We value streamlined processes, and we're seeking an experienced Operations Manager to drive our continued growth. If you thrive in a dynamic environment, have a proven track record in operations management, and are passionate about optimizing educational technology initiatives, we want to hear from you!
Objectives of this Role:
Maintain clear communication with managers, staff, and vendors to ensure smooth company operations.
- Develop, implement, and refine quality assurance protocols for courseware development and delivery.
- Drive efficiency in existing processes and procedures to enhance the company's capacity to create and deliver educational content.
- Ensure operational activities remain on schedule and within budget.
- Assess staffing needs, coordinate hiring, and support onboarding processes.
- Collaborate with accounting teams to oversee accounts payable and accounts receivable.
Responsibilities:
Lead, inspire, and support a team within a deadline-driven environment, fostering career development and effective problem resolution.
- Manage data collection and metrics to achieve productivity goals, reduce costs, minimize errors, and deliver exceptional learning experiences.
- Partner with cross-functional teams to improve our proprietary educational tools and systems.
- Oversee courseware materials management and quality control.
- Conduct budget reviews and report financial plans to upper management.
Required Skills and Qualifications:
- Experience with project management tools
- Two or more years of demonstrated success in an operations management role.
- Strong budget development and oversight skills.
- Excellent ability to delegate responsibilities while maintaining organizational control.
- Proficiency in conflict management and business negotiation.
- Knowledge of productivity software and a willingness to learn new applications.
Preferred Skills and Qualifications:
- Bachelor's degree (or equivalent) in operations management, business administration, educational technology, or a related field.
- Working knowledge of management software (e.g., Microsoft Project, QuickBooks, or similar).
- Strong IT skills, including experience with learning management systems (LMS) or content management systems (CMS).
- Experience with financial and account reporting.