Electric and Gas Operations Supervisor jobs in Lawrence, MA

About Us

Highland Electric Fleets is a comprehensive turnkey solutions provider that delivers electric school buses (EVSB) to school districts and third-party managed fleet providers (3PMs).

We offer a model involving financing, infrastructure, vehicle deployment, and maintenance in an easily digestible, economic format that enables EVSB acquisition at traditional diesel cost of ownership.

Our mission is to eliminate the barriers to better student health and cleaner air.

We aim to mitigate risk for our customers, increase EVSB market penetration, and deliver positive impacts across a broad spectrum of stakeholders: students, communities, school districts, fleet operators, manufacturers, and utilities.

Job Description:

This role is a primary resource to the Fleet Operations team in developing data-drive decisions that will optimize operations and reduce operating costs. Serving as the lead resource for data analytics and all executive reporting for the Fleet Operations team, you will be responsible for designing and building scalable data models, transforming data, and enabling advanced analytics, reporting, and dashboards that provide insights into existing operations. You will work closely with Customer Success and Support, Engineering and Maintenance, and Energy teams to deliver data analytics, automation and process improvements that support the operations team.

• Manage data preparation for analytic efforts by integrating and merging information from multiple data sources
• Support the operations team in the analysis of data to evaluate operational performance and provide feedback
• Develop automation that accelerates reporting and creates efficiencies
• Create and maintain key dashboards using internal and external data to help drive business decisions
• Setup and maintain reporting, analytics tools and visualizations in line with Fleet Operations needs
• Lead cross-functional projects using advanced data modeling and analysis techniques that guide strategic decisions
• Support the operations team with tracking of operational and financial KPIs and budget and forecasting exercises
• Drive process improvements by actively identifying opportunities through data analytics and data management
• Work closely with Commercial teams to develop automated reports for existing grant and rebate programs   
• Create and maintain master data maps that identify domain attributes, location of data, flow of data across different platforms, and other data demographic points that are used cross-functionally
• Document and maintain the structure of operations business data to serve as a guide in execution of tasks
• Create executive reports and slide decks for quarterly business reviews and board meetings
• Work closely with Highland’s charge management platform to establish reports and notifications consistent with Fleet Operations needs 

• Bachelor’s degree required
• 3 years of work experience in Economics, Statistics, Engineering, or related field focused on analysis and planning
• 2 years of cross-functional project management or people management
• Demonstrated skills in data analysis and project management with strong attention to detail
• Strong critical thinking, problem-solving and decision-making skills
• Advanced proficiency with analytical software (ex: R, SPSS), data visualization platforms and reporting tools (ex: Tableau, DOMO, Power BI)
• Advanced proficiency in the Microsoft Office suite, with emphasis on Excel and PowerPoint 
• Data driven approach to problem solving
• Confident, high energy, self-motivated and a team player
• Ability to operate in a fast paced, innovative, dynamic team
• Ability to collaborate across departments within the company and external third parties using strong interpersonal and communication skills

What You Can Expect from Highland:

· Competitive base salary and performance-based bonus program

· A supportive, highly collaborative, team-oriented environment

· Opportunities to make a difference, be heard, add value, and be recognized

· Growth and development with a leader in this new and exciting industry

· Ability to work with bright, innovative, and forward-thinking colleagues

· Health, Vision, and Dental coverage for employees & their dependents

· Life insurance, public transportation assistance

· Generous Paid Time Off

· 401(k) program and company match

Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.