Electrical Utility Trouble Shooter jobs in Fargo, ND

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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

We are powered by our people. Across our nationwide reach and diversity, we adapt, dare, and learn as a team. Through our tremendous growth, we are continuing to develop opportunities and look for people to join us as we journey forward.

Job Summary

The Account Manager is responsible for selling products of distributor to business and industrial establishments or individuals at sales office, store, showroom, or customer's place of business by performing the following duties:

Essential Duties & Responsibilities

• Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.

• Travel throughout assigned territory to call on regular and prospective customers to solicit orders or talk with customers on sales floor or by phone.
• Serve as an example of positive representation of the company while in travel situations on company expense and in company vehicles, adhering to principles of good etiquette, safety practices and good citizenship.

• Process orders from customers in sales, using all required company policies, procedures and systems. Call, mail or deliver orders for processing, shipment and delivery of merchandise in a timely manner.

• Display or demonstrate product, using samples or catalog, and emphasizes saleable features. Be familiar with products sold in your department/branch by use, vendor, and location in the warehouse, catalog number and reference materials, and special or unique selling points of products being sold.

• Provide oral and written quotations or estimates of prices, terms, delivery, credit terms and prepare sales contracts for orders obtained.

• Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
• Investigate and resolve customer problems with deliveries.
• Assist in collections of accounts and be knowledgeable concerning credit status and procedures with customer.
• Prepare reports of business transactions and keeps careful, accurate and daily records of expense accounts to be reimbursed by the company and submitted in a timely manner.

• Develop relationships with key vendors in assigned electrical markets.

• Promote and feature key vendor products through join sales calls and promotions.
• Market and sell products and/or services for an organization.
• Develop relationships with new and existing customers and provides information to maximize sales volume. This usually requires experience in sales and thorough knowledge of the organization's products and/or services.
• Sell and promote branch and company-wide promotions.
• Work with customers to resolve problems and issues that may occur or as directed by the District Manager.
• Collaborate with Purchasing Dept. and/or District Manager to special inventory selections for specific acts.
• Collaborate with Purchasing Agent or District/Branch Manager to resolve specific inventory problems as directed by District Manager.
• Formulate, develop, and execute account development on sales plans by count and submit reports as required.
• Enter sales call plans, calls, and results into “branch planner” as directed.

Minimum Qualifications

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Strong verbal and written communication skills
• Proficiency in MS Excel.
• Excellent listening, negotiation, and presentation abilities.
• Ability to perform math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited information or standardization exists.
• Capacity to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Motor Vehicle Driver’s License and a safe driving record.

Preferred Qualifications

• Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation and Personal, Paid Sick, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby Utilities is one of the three largest electrical utility distribution companies in the United States, with over $1.5 Billion in annual sales and 700 employees across more than 45 branches in 27 states. We have experienced incredible growth over the past five years, presenting many outstanding career & development opportunities throughout the country in various locations such as: Dallas/Ft. Worth, Orlando, Atlanta, Nashville, Denver, Salt Lake City, Portland and Minneapolis.

Irby was a pioneer in the early days of the electrical business, founded in 1926, and continues to be an industry leader in philanthropic involvement and community activity. Irby is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar is the world leader in electrical distribution.

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Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.