Electronic Data Interchange Manager oversees staff responsible for the design and development of EDI application interfaces and maps. Develops and implements an EDI strategy to support organizational initiatives. Being an Electronic Data Interchange Manager manages daily EDI operations. Leads EDI projects. Additionally, Electronic Data Interchange Manager defines and documents project scopes, deliverables, and schedules. Allocates the resources for testing and implementation support. Establishes documentation standards used to develop flow charts and written documentation of EDI design, specifications, and operating protocols. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Electronic Data Interchange Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Electronic Data Interchange Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
### Job Summary:
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This position requires strong communication skills, the ability to analyze data , stay organized and schedule our technicians
### Duties:
- Communicate with customers to address inquiries, resolve issues, and provide information about our products and services
- Analyze customer data and provide insights to improve service and job planning.
- Utilize GPS (Global Positioning System) technology to track techs and provide real-time updates to customers
- Collaborate with internal teams to ensure timely service and resolve any issues
- Maintain accurate records of customer interactions and transactions
### Requirements:
- Previous experience in dispatching or a related field preferred
- Excellent communication skills, both verbal and written
- Strong analytical skills with the ability to interpret data and make informed decisions
- Knowledge of Quickbooks is a plus .
- Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment
- Exceptional phone etiquette and interpersonal skills
Join our team as a Customer Service Representative and contribute to our commitment to providing outstanding customer service. Apply today!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
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Work Location: In person
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