Electronic Data Interchange Specialist analyzes, designs, and develops specifications for enhancements and extensions with EDI application interfaces and maps. Ensures proper configuration and set-up of the EDI tools and systems that support file transfer between internal and external trading partners. Being an Electronic Data Interchange Specialist coordinates trading partner implementations and conducts EDI testing. Documents processes, data flow, file specifications, and mapping using standard formats. Additionally, Electronic Data Interchange Specialist may require a bachelor's degree. Typically reports to a manager. The Electronic Data Interchange Specialist work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an Electronic Data Interchange Specialist typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
At Argent Credit Union, we are dedicated to being our members’ trusted financial partner and we are committed to the well-being of our community. Every team member strives to fulfill these goals daily by living our service values: fun, positivity, personal attention, professionalism, and knowledge while also putting the interest of our members first in each and every decision and interaction. Within our culture, it is up to each of us to champion our mission, service values, and strategic goals. Together, this is how we drive growth and achieve success.
ROLE PURPOSE
The purpose of this role is to manage a variety of duties relating to Electronic Services activities to include, but not limited to, Online Banking, bill pay, wire transfers, prepaid cards, and ATM terminals. Also works to resolve electronic services problems and issues with vendors and staff. Provides assistance with the implementation of new products and services.
ESSENTIAL DUTIES & RESPONSIBILITIES
ENVIRONMENTAL FACTORS AND PHYSICAL REQUIREMENTS
This role requires the employee to work indoors in a typical office environment. While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to medium weights of 1-25 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The employee frequently is required to stand, reach with arms, talk and hear.
ASSOCIATE CORE COMPETENCIES
Member Service - Displays courtesy and sensitivity, appropriately manages difficult or emotional member situations. Meets commitments, and responds promptly to member needs, solicits member feedback to improve service.
Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments, meets attendance and punctuality requirements as expected.
Job Knowledge - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays understanding of how job relates to others, and uses resources effectively.
Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.
Team Work - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, and recognizes accomplishments of other team members.
PERFORMANCE EXPECTATIONS
Accuracy – Accuracy is of extreme importance as it reflects on Argent Credit Union’s reputation. Inaccuracy affects the member’s privacy and breaks the trust the member has placed in us. This would include but is not limited to posting an incorrect amount to the correct account and providing an incorrect member receipt, and inaccurate completion of member service and forms. The employee is responsible for checking his or her own work to avoid errors.
Attendance – The employee must be able to consistently report to work as scheduled and perform the duties of the position in the office environment.
Relationships with Others – The employee must work effectively and relate well with others including internal and external members, supervisors, colleagues and individuals inside and outside Argent Credit Union.
Policy Compliance – The employee is required to be knowledgeable of all company, department and position-specific policies and procedures and to follow the policies and procedures without exception. These policies include but are not limited to the Fraud Prevention, Harassment, Confidentiality, Employee Conduct, Electronic Communications, Voice Mail, Bank Secrecy Act and Collection policies.
REQUIRED EDUCATION AND EXPERIENCE
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