Electronic Data Interchange Specialist jobs in Reading, PA

Join our dynamic team at Nilfisk as we adapt to the digital era by seeking a Channel Data Specialist dedicated to enhancing our customer experience. As our customers increasingly engage with us online, your role will be pivotal in ensuring the seamless delivery of accurate product data.

Key Responsibilities:

• Maintain and update Nilfisk's Master Data File and reporting, ensuring the accuracy and quality of product data.
• Fulfill product data requests for Channel Partners, including Strategic Accounts and Dealers operating online.
• Gather data from various sources such as reports, ERP systems, and websites.
• Prepare and manage product data templates, adhering to customer requirements and formats.
• Verify and validate product and data attributes to meet customer validation processes.
• Collaborate closely with Sales and Customers to meet data request deadlines.
• Liaise with cross-functional teams to gather input on data attributes.
• Administer Salsify efficiently to ensure user adoption and success, managing the Master Product Library and Digital Catalogs.
• Consult with customers on PIM systems' best practices and conduct regular audits to maintain data integrity.
• Manage the US Portal email inbox and assist with New Accounts Department tasks.
• Support the Customer Master Data Manager with ad hoc projects.

Qualifications:

Education: Bachelor's degree in business administration or related field preferred.

Experience: Minimum 2 years of professional service experience with PIM Systems; at least 1 year of experience with Salsify or similar Product Syndication Program; project management experience preferred.

Knowledge & Personal Attributes:

• Proficiency in data workflow and content management.
• Strong analytical skills with a passion for data integrity.
• Solid business acumen and interpersonal skills.

• Excellent verbal and written communication skills.
• High attention to detail and organizational abilities.
• Ability to work effectively in teams and across all organizational levels.
• Adaptability to reprioritize tasks in a dynamic environment.
• Capacity to manage multiple customer-facing projects concurrently.

Technical Skills:

• Proficient in Microsoft Office Suites (Outlook, Excel, PowerPoint, Word).
• Familiarity with Salesforce CRM.

Join us in revolutionizing the customer experience through accurate and timely data management. Apply now to be part of our innovative team at Nilfisk!