Director of Concessions | Peoples Natural Gas Field
Location
US-PA-Altoona
Job ID 2023-12973
Group OVG - Food Services & Hospitality
Location Name Peoples Natural Gas Field
Type Regular Full-Time
Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview:
The Director of Concessions is responsible for overseeing the direction of the concessions and bars daily activities in accordance with OVG Hospitality policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Concessions is solely responsible for the effective management and operation of their team including event planning support, scheduling, outlet preparation and stocking, food cost control, compliance with food safety and sanitation policies, cleaning, workplace safety, employee training and supervision. The Director of Concessions must provide a high level of oversight, proficiency and operational/personnel support to ensure the smooth running of all food outlets and events.
The Director of Concessions must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.
This role will pay a salary of $60,000 to $67,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
job expires 1/29/24
Responsibilities:
- Responsible for coordinating and supervising the work of assigned staff to include creating a positive work environment for all staff members
- Displays knowledge of concessions/bars operations and teaches others proper skills for that function
- Manages the control of food and labor costs through proper scheduling and provisioning
- Conducts regular inspections to assure cleanliness and maintenance meet company standards
- Oversees and manages monthly inventory
- Responsible for providing high quality, fresh food products and service in a timely manner for delivery to guests
- Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product
- Coordinates the storage, maintenance and repair of all equipment to ensure operational readiness
- Maintains sanitation, health and safety standards and training in work areas
- Responsible for observing and testing foods to ensure proper cooking
- Responsible for consulting with managers to plan menus and estimate expected food consumption
- Must be a visible presence working within the arena with staff to ensure quality, efficiency, and overall management of operations
Qualifications:
- MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent jobexperience can be substituted for educational requirements
- Minimum of 5 years experience in the food & beverage industry
- Must have various experience levels in volume feeding, ala carte, fine dining, catering and purchasing storage and handling
- Ability to communicate effectively to all levels of staff
- Demonstrated and verifiable track record of meeting projected costs
- Professional appearance and presentation required
- Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
- Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
- Working knowledge of employee scheduling in a hospitality environment
- Must possess excellent organizational and communication skills
- Well skilled in all technical and sanitary aspects of food preparation and presentation
- Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods
- Ability to supervise staff
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
- Ability to cost out menus and create new menu items when needed
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
- Ability to work a flexible schedule; able and willing to work nights, weekends and long hours
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.