Email/Notes Group Director is responsible for all aspects of the email/notes group. Oversees the design, development, release, and maintenance of email application systems. Being an Email/Notes Group Director requires a bachelor's degree. Typically reports to a top management. The Email/Notes Group Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Email/Notes Group Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
GENERAL PURPOSE
To assist in managing and directing of all Food & Beverage operations as assigned to meet or exceed all departmental goals. Participate in quality assurance for department food, beverage, and service. Work to achieve departmental financial results and goals. Provide support to the Director of Food & Beverage in all areas of the operation. Ensure standards are met in all areas by monitoring quality assurance, following up with a plan for improving results following up with a plan for improving results following up with a plan for improving resultsand consistently setting a good example. Assist in the development and support of all ambassadors of the Food & Beverage department to achieve personal and department standards and goals.
ESSENTIAL DUTIES/RESPONSIBILITIES
OTHER DUTIES/RESPONSIBILITIES
Conduct daily Food and Beverage Department operations in the absence of the Food and Beverage Director.
Ability to speak publicly or in groups at meetings and briefings
Be an example of all Departmental, and Company policies at all times.
Be the example of grooming policy; well-groomed and in uniform with name tag at all times.
Compliance with Departmental and Company conduct policy.
Attendance at all meetings, including weekly staff meeting. (on scheduled work days)
Apply and continually broaden knowledge of food & wine trends and overall guest service.
SUPERVISORY DUTIES
Provide leadership to the Food and Beverage department to ensure that all department, company, and hotel standards are being met.
Assist all team members in maintaining the highest possible guest service standards.
Give transparent, honest feedback as necessary to all team members; maintaining a positive demeanor at all times.
JOB QUALIFICATIONS
Knowledge
Positive attitude and willingness to be of service to guests and team members.
Must have good knowledge of general Health Department guidelines, and food safety and sanitation.
Skilled in analysis of performance and financial reports.
Management Competencies
Leadership
Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with its values. Ability to maintain a positive attitude and professional demeanor even during stressful, high volume business periods.
Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Experienced in leadership of teams to achieve departmental and company goals
Managing Execution
Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required
Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Building Relationships
Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with company policy.
Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Personal Expertise
Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, point of sale equipment (Micros), etc.).
Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Writing - Communicating effectively in writing as appropriate for the needs of the audience. Must be able to comprehend verbal/written instructions and communicate in English both verbally and in writing.
PHYSICAL REQUIREMENTS
Must have vision ability to see and visually observe operations and to read written instructions and computer print-outs.
Ability to work in areas of varying light levels; some areas may be dimly lit, dusty, or have smoke at times.
Must have upper body strength to lift up to 20lbs. during work shift.
Must have finger, hand and upper body dexterity to push, pull and move levers or buttons, equipment and furniture throughout an eight-hour shift.
Must be able to work with arms raised above head during work shift.
Must be able to maneuver carts, dollies, and rolling vehicles, through hallways and into/out of work areas during work day.
Must be able to work in areas of varying noise levels; may be unusually noisy or loud at times.
May be exposed to chemicals customarily used in the cleaning of food and beverage operations.
May be exposed to allergens customarily found in food such as tree nuts, shell fish and etc.
Experience
5 years Food and Beverage leadership experience.
Experienced in Health Department standards and food sanitation.
Experienced in Responsible Alcohol Service Management; TABC etc.
Experienced in standards of safe work environments and compliance with OSHA standards.
Education/Formal Training- Required
High School Diploma or GED
5 years of Food and Beverage leadership experience
Education/Formal Training- Preferred
Secondary Food and Beverage training and/or certification
College Degree in Hospitality related field
Hotel Paso Del Norte is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Hotel Paso Del Norte does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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