Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Position will be open until filled.
Dispatch Trainee: $42,003/YR
Dispatch I: $46,662 (after certification and up to 3rd year)
Dispatch II: $49,182 (after 3rd year and up to 5th year)
Dispatch III: $51,838 (after 5th year)
Dispatchers will receive $300 Loyalty Pay every anniversary date of hire added to current salary.
Eligible Dispatchers will receive $100/month for bi-lingual pay.
Testing Date & Time: Selected candidates will be contacted concerning testing.
We will take starting salary of Experienced Telecommunicator applicants into consideration if:
JOB DESCRIPTION: The Communications Division is one of the most vital services for both our Police and Fire departments and also serves as the critical link between the citizens in need and responding personnel. Our Dispatchers receive and dispatch requests for Police, Fire, EMS, and other emergency and non-emergency services.
MINIMUM STANDARDS & ESSENTIAL JOB FUNCTIONS:
JOB REQUIREMENTS:
Physical Demands / Work Environment: Be able to sit for long periods of time. Be able to handle high call radio and phone volumes.
DESIRED SKILLS:
SAN ANGELO PUBLIC SAFETY COMMUNICATIONS - HIRING PROCESS:
Thank you for your interest in San Angelo Public Safety Communications. We look forward to having you participate in our application process. We hope the information below will give you a better understanding of our hiring process. The Communications Division is a 24 hours per day/7 days per week operation. This requires our Dispatchers to be available to work regular and irregular shift rotations which may include nights, evenings, weekends and holidays and extended hours in emergency, disaster or other situations influenced by workload or staffing challenges. This position works in a confined area and requires individuals to work in a seated position for eight or more hours per day. Applicants are required to complete an application and pass a required dispatch skills test to be able to advance in the hiring process. The application process usually takes several weeks. The most qualified applicants will advance through each phase of this process. Not every applicant will move forward. The application process is as follows:
Selected candidates will be offered employment, conditional on the following:
Due to the nature of this position, an extensive background investigation, polygraph, and psychological examination will be conducted on final applicants. Employment is contingent upon successful completion of these steps. Falsifying or omitting information during any stage of the selection process will make you ineligible for employment. All final applicants will be required to take a pre-employment drug screen as part of the pre-employment process. Job offers are contingent upon negative test results.
INELIGIBILITY AND DISQUALIFIERS LIST: Below is a list of occurrences that may disqualify an applicant either permanently or make the applicant ineligible for hire for a specified period of time. The causes for disqualification are in accordance with Texas Commission on Law Enforcement Officer Standards and Education. These causes include, but are not limited to those listed below:
An applicant will not be considered for employment while charges are pending for any criminal offense.
Job postings may be withdrawn at any time at direction of the City Manager.
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