Emergency Dispatcher jobs in Anchorage, AK

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Emergency Dispatcher
  • City of Wasilla
  • Wasilla, AK FULL_TIME
  • The City of Wasilla is currently hiring Emergency Dispatchers at our MATCOM Emergency Communications Center. As a Dispatcher, you will be required to answer a variety of calls every day, determine the appropriate response to each situation, relay and coordinate information to first responders, and provide basic medical instructions over the phone. You will begin by training through active observation of current dispatchers and asking questions and obtaining feedback with progressive responsibility toward functioning as an independent and capable dispatcher. 

    As a Dispatcher, you will be required to answer an average of 60 calls a day while typing on a computer, searching for information, and being aware of your surroundings in order to solve complex problems that encompass life or death situations. You will operate a schedule which consists of 12-hour shifts, rotating days off, with expected overtime. Being an excellent typist is a MUST for this role in its fast-paced environment.

    In order to succeed at this role, you must be caring but not sensitive; compassionate but not take things personally. It is helpful to have communication skills that enable you to talk to a stranger like they are a friend while also remaining unaffected by strong emotions and language that individuals in danger and stressful situations can exhibit. 

    **Please note: This recruitment phase may take up to four weeks.** 

    Application Requirements 
    The application package includes the documents listed below. Incomplete applications may be disqualified from further review.
    • Two Reference Letters
    • Five Minute Typing Test with a minimum net speed of 50 WPM. Typing test MUST be obtained from:
                                       Alaska Job Center
                                      Open 8am-5pm No Appointment Necessary
                                      Wasilla Office Location: 877 Commercial Drive, Wasilla, AK 99654
                                      Phone: (907) 352-2500
                                      Similar Typing Center Option for Out-of-State/Town Applicants

    Selection Process
    • Successful applicants will be invited to take the Critical Test.
    • Those applicants who pass the Critical Test will be invited to the Oral Board and encouraged to “sit in” and observe in the dispatch center. 
    Pre-Hire Conditions of Employment
    • Pass an extensive background check
    • Pass a pre-employment drug test
    • Pass an audiology exam
    The responsibilities listed below are illustrative of the various types of duties that may be performed with or without reasonable accommodation.
    • Effectively communicate with people by giving information, directions and instructions via telephone and radio.
    • Gather information; receive complaints and/or requests for service (both routine and emergency), via a multi-line telephone system and/or through multi-channel radio equipment as prescribed by policy and procedure.
    • Using highly technical equipment, develop the ability to dispatch resources in accordance with the Department’s Standard Operating Procedures.
    • Monitor mutual aid data and radio channels.
    • Correctly determine department responses for varying Police/Fire/EMS emergency situations
    • Provide accurate contact with and deployment of department personnel and equipment to maintain continuous situational awareness
    • Prioritize actions during multiple response scenarios requiring division of attention.
    • Have the ability to learn, within a reasonable period of training, the operation of dispatch communication equipment.
    • Undergo a periodic audit/review of information queries
    • Document each action and response from both emergency and non-emergency request for service utilizing the computer aided dispatch system as well as required logs and forms.
    • Monitor direct alarms into the Communications Center, third party notifications and dispatch appropriate personnel.
    • Complete special reports, projects and other administrative assignments as required.
    • Perform other related duties as required and assigned.
    • May require unrestricted mandatory overtime. 24 hour operations requiring shift work, including nights, weekends, holidays and overtime coverage.
     Listed below are the minimum qualifications for this position:
    • High school diploma, GED or equivalent required.
    • Must pass an extensive background investigation, audiological examination, and pre-employment drug testing.  
    • Emergency Services, Computer knowledge, Public Safety Communications, or Military related experience is desired.  
    • Applicants will be tested to determine experience, skill level, and abilities. Applicants with prior experience will be compensated accordingly. 
    • Telecommunications experience is desired.  
    • Must possess a valid driver’s license at time of application.
    Required clearance during training: 
    • Be able to obtain and hold a security clearance meeting the requirements of the Alaska Public Safety Information Network (APSIN).
    • Obtain and maintain Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), Emergency Telecommunicator (ETC), and CPR certifications.
    • Home Land Security orientation tests (Incident Command Systems) will be required as a term of employment taken on-line: Entry level IS-100.b within thirty days of date hired and IS-200.b, IS-700.a, and IS-800.b within one year of date of hire.
    EEO STATEMENT
     The City of Wasilla is an equal opportunity employer and complies with Title I of the Americans with Disabilities Act (ADA).  Individuals with disabilities, who require accommodation, please call 1-907-373-9038.
  • 4 Days Ago

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Dispatcher
  • YUKON FIRE PROTECTION SERVICES
  • Anchorage, AK FULL_TIME
  • Alaska based Fire Protection company is seeking an experienced Scheduler/Dispatcher based in our Anchorage, AK office. This position requires excellent written and verbal communication, professionalis...
  • 2 Days Ago

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Dispatcher
  • Copart
  • Anchorage, AK FULL_TIME
  • The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.Outbound calls to pick-up locations.Di...
  • 1 Month Ago

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Veterinary Extern - Emergency
  • Pet Emergency Treatment
  • Anchorage, AK FULL_TIME
  • Although every NVA hospital is unique, we all have some things in common: an environment that is supportive, committed to excellent medicine, and provides exceptional service to animals and the people...
  • 18 Days Ago

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Relief Emergency Veterinarian - Anchorage, AK
  • Pet Emergency Treatment
  • Anchorage, AK FULL_TIME
  • Pet Emergency Treatment in Anchorage, AK seeks a Relief Emergency Veterinarian interested in providing the highest quality medicine at our well-equipped, progressive emergency practice. Experience wit...
  • 4 Months Ago

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Power Dispatcher
  • Chugach Electric Association
  • Anchorage, AK FULL_TIME
  • Job Description Chugach Electric Association, Inc., Alaska's largest electric utility, is recruiting for a System Operations Power Dispatcher in our Power Supply Division. Please complete an on-line a...
  • Just Posted

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0 Emergency Dispatcher jobs found in Anchorage, AK area

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MEDICAL ASSISTANT (Sr. Family Service Aide) - Range 09 / AMEA
  • Municipality of Anchorage, AK
  • Anchorage, AK
  • Salary : $38,584.00 - $49,275.20 Annually Location : Anchorage, AK Job Type: Regular / Full Time Job Number: 2024-00121 ...
  • 3/19/2024 12:00:00 AM

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PUBLIC HEALTH NURSE - Range 15 / AMEA (3 Vacancies)
  • Municipality of Anchorage (AK)
  • Anchorage, AK
  • Open to the general public and any current Municipal employee. This position is represented by the Anchorage Municipal E...
  • 3/18/2024 12:00:00 AM

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NAC Flight Follower (Dispatcher)
  • NAC/NAMS
  • Anchorage, AK
  • ABOUT THE COMPANY The mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our c...
  • 3/18/2024 12:00:00 AM

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Intraoperative Neuromonitoring (IONM) Technologist - Alaska
  • Mpower Healthcare
  • Anchorage, AK
  • Overview Empowering Careers, Changing Healthcare. For over a decade, MPOWERHealth has supported the independent musculos...
  • 3/18/2024 12:00:00 AM

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22-300.U1 - AK Operations Engineer
  • HILCORP ENERGY COMPANY
  • Anchorage, AK
  • Job Objective: Engineer capable of effectively and efficiently assessing problems, identifying profitable opportunities,...
  • 3/18/2024 12:00:00 AM

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Internal Revenue Agent - 12 Month Roster
  • Department Of The Treasury
  • Anchorage, AK
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL(LB&I)DIVISION? A description of the business units can be found at: ...
  • 3/18/2024 12:00:00 AM

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PUBLIC HEALTH NURSE - Range 15 / AMEA
  • Municipality of Anchorage (AK)
  • Anchorage, AK
  • Open to the general public and any current Municipal employee. This position is represented by the Anchorage Municipal E...
  • 3/15/2024 12:00:00 AM

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Sourcing Manager I
  • GCI
  • Anchorage, AK
  • Job Description GCI's Sourcing Manager, I is responsible for leading strategic sourcing projects to drive savings based ...
  • 3/15/2024 12:00:00 AM

Anchorage (officially called the Municipality of Anchorage; Dena'ina: Dgheyaytnu) is a unified home rule municipality in the U.S. state of Alaska. With an estimated 298,192 residents in 2016, it is Alaska's most populous city and contains more than 40 percent of the state's total population; among the 50 states, only New York has a higher percentage of residents who live in its most populous city. All together, the Anchorage metropolitan area, which combines Anchorage with the neighboring Matanuska-Susitna Borough, had a population of 401,635 in 2016, which accounts for more than half of the s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$42,837 to $54,545
Anchorage, Alaska area prices
were up 2.8% from a year ago

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