Emergency Dispatcher jobs in New Brunswick, NJ

Footprint Logistics Inc is a growing, non-emergency medical transportation business located in Manasquan NJ. We strive to professionally deliver seamless transportation to our clients throughout Ocean, NJ and its surrounding areas.
Our business revolves around transporting clients to a variety of medical appointments and visits, in a non-emergency manner.
We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing and controlling the logistics of our daily operations. The ideal candidate will possess a strong work ethic, problem solving skills, and an ability to multitask.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Footprint Logistics. Our careers are filled with purpose and empower you to transform healthcare experiences.

Essential Duties and Responsibilities:
Responsibilities of the role include:

• Creating routes, dispatching drivers efficiently, and maximizing multiloading. Ensuring maximum staff productivity.
• Ensuring accurate, timely dispatch of transport requests.
• Communicating professionally with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips.
• Acting as the main point of contact between drivers and clients.
• Think quickly and make necessary adjustments to ensure timely and efficient transportation of clients, in a complex, evolving itinerary.
• Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.
• Uphold our curb-to-curb service standards, ensuring passengers can safely enter the vehicles without driver assistance.
• Planning the next day's trips in advance by organizing a daily trip manifest
• Transports patients when necessary.

• Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff.

Qualifications:

• Previous experience dispatching a major plus.
• Ability to manage variables and factors while considering outcomes
• Intimate knowledge of the Ocean county area (zip codes, streets, regions)
• Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload

Location: 1913 Atlantic Avenue, Manasquan, New Jersey 08736

Job Types: Part-time, Full-time

Pay: $20.00 - $21.00 per hour