Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Overview:
We are seeking a dedicated Emergency Dispatcher to join our team. As an Emergency Dispatcher, you will play a crucial role in coordinating emergency response efforts and providing vital support to first responders and the public.
Responsibilities:
- Answer emergency and non-emergency calls promptly and professionally
- Gather essential information from callers to determine the nature of the emergency
- Dispatch appropriate emergency services such as police, fire, or medical assistance
- Utilize phone systems, GPS, and GIS to accurately determine locations
- Communicate effectively with callers to provide instructions or gather additional details
- Analyze situations quickly and make critical decisions under pressure
- Maintain composure during high-stress situations and practice conflict management techniques
Experience:
- Previous experience in emergency dispatching or a related field is preferred
- Strong communication skills with excellent phone etiquette
- Ability to work efficiently in a fast-paced environment while multitasking effectively
Join our team as an Emergency Dispatcher and be part of a critical service that helps save lives and ensures public safety.
Job Type: Full-time
Pay: $14.24 - $17.81 per hour
Benefits:
Schedule:
Work Location: In person
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