Emergency Dispatcher jobs in San Bernardino, CA

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Recently Added Emergency Dispatcher jobs

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Lead Emergency Dispatcher
  • City of Rialto
  • Rialto, CA FULL_TIME
  • To perform a variety of dispatching duties in a lead support of public safety emergency services; to receive and route emergency and non-emergency telephone and radio calls; to dispatch police officers to calls for service; to operate a variety of communication equipment including radio, telephone, and computer systems; and to perform a variety of duties relative to assigned areas of responsibility; to assist in the supervision, assignment, and review of work performed by dispatch staff.
     
    DISTINGUISHING CHARACTERISTICS
     
    This is the advanced journey level class in the Emergency Dispatcher series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including providing lead direction and training to lower level technical staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
     
    SUPERVISION RECEIVED AND EXERCISED
     
    Receives general supervision from Emergency Dispatch Supervisor or assigned supervisory staff.
    Exercises functional and technical supervision over lower level technical staff.

     
    ESSENTIAL AND MARGINAL FUNCTION STATEMENTS—Essential and other important responsibilities and duties may include, but are not limited to, the following:
     
    Essential Functions:
     
    1.      Receive emergency and non-emergency calls for service; dispatch field units to emergency situations; determine nature and location of call; determine priority of calls and dispatch units accordingly; provide assistance, information and directions to non-emergency callers.
     
    2.   Maintain awareness of field units activity within­ the computer aided dispatch (CAD) system; communi­cate with field units through radio in accordance with mandated regulations; maintain status and location of units on patrol. 
     
    3.    Perform warrant checks as directed by police officers on the scene; relay results to officers.
     
    4.    Respond to field personnel resource requests; dispatch necessary resources.
     
    5.  Operate a variety of specialized communication equipment in the performance of all job duties including computer terminal with computer aided dispatch software, radio console, scanner and related electronic systems and devices.
     
    6.    Maintain logs and record of all calls.
     
    7.     Provide technical assistance for staff in resolving difficult phone or dispatch problems; perform the more complex or difficult telecommunications and dispatch    activities on both a regular and emergency relief basis as required.
     
    8.    Monitor and act as a lead person during critical and serious events. 
     
    9.    Act as a resource in the Emergency Dispatch Supervisor’s absence. 
     
    10.  Responds to public and employee inquiries in a courteous manner; provides information within the area of assignment; investigates citizen complaints to ensure quality  service and accountability of employees; resolves complaints in an efficient and timely manner.
     
    11.   Receives and handles after hours calls not directly related to police services; contacts other City departments as needed in order to obtain proper response to citizen concerns and issues.
     
    12.   Perform related duties and responsibilities as required.

     

     

    Knowledge of:
    Principles, methods and techniques of radio, paging, dispatching and telephone communications.
    Procedures and terminology used in 9-1-1 police and emergency radio and telephone communications.
    Basic law enforcement principles, practices and terminology.
    Business computer applications, particularly as related to the input and retrieval of data.
    Basic record keeping principles and practices.
    Recent developments, current literature and information related to emergency dispatch management.
    Modern office equipment including computers and supporting word processing and spreadsheet applications.
    Proper English usage, grammar, punctuation and spelling.
    Pertinent Federal, State and local laws, codes and ordinances.
     
    Ability to:
    Coordinate and direct emergency dispatch programs and activities.
    Develop and administer program goals, objectives and procedures.
    Interpret and apply Federal, State and local policies, laws and regulations.
    Operate telecommunications center equipment including radios, pagers, computers and related systems.
    Analyze emergency response and operations problems.
    Remain calm and exercise sound independent judgment and decision making in daily work activities and emergency situations.
    Respond to requests and inquiries from the general public.
    Assist in developing sound alternatives and make recommendations and decisions under emergency circumstances.
    Communicate clearly and concisely, both orally and in writing.
    Establish and maintain effective and cooperative working relationships with those contacted in the course of work.
    Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
     
    Experience and Training Guidelines: Minimum requirements as a condition of hire:
     
    Experience:
    Three years of increasingly responsible dispatch experience, including one year at a lead level is desirable. 
     
    Training:
    High School diploma or equivalent.
     
    Licenses and Certifications:
    Possession of a State of California driver license.
    CA POST emergency dispatcher certification.
    CLETS certification.
     
    WORKING CONDITIONS
     
    Environmental Conditions:
    Office environment; exposure to computer screens.
     
    Physical Conditions:
    Essential functions may require maintaining physical condition necessary for sitting for prolonged periods of time.
    Application Procedure:
    A City application form and supplemental questionnaire (if applicable) MUST be submitted and received by the closing date. Please apply online at www.yourrialto.com. All other employment inquiries can be directed to The City of Rialto, Human Resources Department. 246 S. Willow, Rialto, CA 92376. Telephone: (909) 820-2540.

    Selection Process: 
    Candidates must clearly demonstrate through their application material that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and fingerprinting.

    Veterans Preference Credit Eligibility:
    Veterans of the armed forces, who have been discharged or released from active duty under conditions other than dishonorable (Government Code: 18540.4), shall receive an additional five (5) points to their final examination score for ranking purposes only. This preference will apply only to the first appointment to any regular full-time City appointment. A copy of your valid DD214 must be submitted on or before the final filing date in order to be eligible for Veterans Preference Credit.

    E-Verify:
    The City of Rialto is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.
  • 20 Days Ago
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C
Emergency Dispatcher I
  • City of Rialto
  • Rialto, CA FULL_TIME
  • This recruitment is continuous and may close without further notice. To learn to perform a variety of dispatching duties in support of public safety emergency services; to receive and route emergency ...
  • 15 Days Ago
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C
Emergency Dispatcher II
  • City of Rialto
  • Rialto, CA FULL_TIME
  • This recruitment is continuous and may close without further notice.To perform a variety of dispatching duties in support of public safety emergency services; to receive and route emergency and non-em...
  • 26 Days Ago
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L
Dispatcher
  • Loma Linda
  • Loma Linda, CA FULL_TIME
  • Job Summary: The Dispatcher receives and dispatches calls related to the transportation of patients, patient-related and miscellaneous items from departments within the Medical Center and affiliated f...
  • 20 Days Ago
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S
Dispatcher
  • San Luis Equipment Rental
  • San Bernardino, CA FULL_TIME
  • Job Overview: We are seeking a skilled and detail-oriented Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating transportation activities and ensuring the efficie...
  • 21 Days Ago
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Dispatcher
  • Mister Sparky of Indio
  • Indio, CA FULL_TIME
  • Join Our Team of Professional ElectriciansDo you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Spar...
  • Just Posted
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0 Emergency Dispatcher jobs found in San Bernardino, CA area

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Food Distribution Center Safety Manager - Rialto, CA
  • Target
  • Rialto, CA
  • **Food Distribution Center Safety Manager - Rialto, CA** **Location:** 2245 W Renaissance Pkwy, Rialto, California, Unit...
  • 4/26/2024 12:00:00 AM
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Dispatcher
  • Multiverse Logistics LLC
  • San Bernardino, CA
  • Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible...
  • 4/25/2024 12:00:00 AM
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2024-25 After School Coach/Instructor and Supervisor (General Pool- Orange County)
  • MAGNOLIA EDUCATIONAL & RESEARCH FOUNDATION
  • Orange, CA
  • Job Details Job Location Orange County - Orange County, CA Position Type Full-Time/Part-Time Salary Range $16.00 - $22.0...
  • 4/24/2024 12:00:00 AM
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O
Shipping Supervisor
  • O'Neill Logistics
  • Rancho Cucamonga, CA
  • Job Description Overview: This role monitors the shipping department assembly of orders from processing departments, car...
  • 4/24/2024 12:00:00 AM
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Manager, Emergency Management & Business Continuity
  • The California State University
  • Pomona, CA
  • Manager, Emergency Management & Business Continuity Apply now Job no: 538546Work type: Management (MPP)Location: PomonaC...
  • 4/23/2024 12:00:00 AM
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V
Training Battalion Chief
  • Victorville City Of (ca)
  • Victorville, CA
  • To fill immediate vacancy and establish an Eligibility List. Under limited direction, develops, implements, and evaluate...
  • 4/22/2024 12:00:00 AM
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Battalion Chief
  • Victorville City Of (ca)
  • Victorville, CA
  • To establish an eligibility list. Under limited direction, directs manages, supervises, and coordinates the activities a...
  • 4/22/2024 12:00:00 AM
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Senior Program Manager - Fire Chief
  • Nana Regional Corporation
  • Barstow, CA
  • OverviewAkima Intra-Data (AID)is fiercely focused on innovation and continuous improvement. Our flexible, full-spectrum ...
  • 4/22/2024 12:00:00 AM
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About San Bernardino, California

According to the United States Census Bureau, the city has a total area of 59.6 square miles (154 km2), of which 59.2 square miles (153 km2) is land and 0.4 square miles (1.0 km2), or 0.74%, is water. The city lies in the San Bernardino foothills and the eastern portion of the San Bernardino Valley, roughly 60 miles (97 km) east of Los Angeles. Some major geographical features of the city include the San Bernardino Mountains and the San Bernardino National Forest, in which the city's northernmost neighborhood, Arrowhead Springs, is located; the Cajon Pass adjacent to the northwest border; City...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$40,793 to $51,937
San Bernardino, California area prices
were up 3.0% from a year ago
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What does an Emergency Dispatcher do?

Emergency Dispatcher in Rochester, NY
Not everyone is cut out for a career in emergency dispatching, as is evident from this profession’s high turnover rate.
December 28, 2019
Emergency Dispatcher in Pierre, SD
Dispatchers who work at PSAPs must complete approved telecommunicator courses.
November 28, 2019
Like the job of a first responder, emergency dispatchers most often work within their own communities, thereby serving the citizens who live there.
February 13, 2020
Emergency Dispatcher in Harrisburg, PA
Fairbanks Emergency Communication Center is Hiring Dispatchers.
November 28, 2019