Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Hillsboro Aero Academy is looking for an outgoing, well-organized individual with excellent customer service skills to join the dispatch team at our Redmond campus. This position is primarily responsible for maintaining a safe and efficient flight environment for customers and employees from around the world. Please note: This is a non-certified dispatcher position, FAA certification is not required.
Job Duties:
· Uphold standard operating procedures of HAA and regulations of FAA
· Actively participate in HAA safety culture
· Maintain aircraft schedule once posted by the Scheduling Department
· Accurate aircraft maintenance data entry after each flight
· Communicate directly with maintenance department for scheduled and unscheduled resource maintenance
· Invoice customers and employees for services and materials
· Aviation radio and multi-line phone
· Auditing flight logs for accurate billing and training records
· Projects as assigned by management team
· Dispatch office organization and upkeep
Qualifications/Licenses:
· Valid driver's license with good driving record preferred
· High School Diploma
Required Skills/Experience:
· Excellent customer service
· Positive attitude
· Familiarity with Microsoft Office Suite
· Proficient in multi-tasking
· Team player
Preferred Skills/Experience:
· General aviation knowledge
· Private pilot license
Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.
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