Emergency Services Director jobs in Norwich, CT

FULL-TIME OPPORTUNITY FOR AN EXPERIENCED Fleet / Diesel Mechanic in our Waterford, CT location! MES Shipman's Fire Equipment Company is looking for an experienced Diesel Mechanic / Fleet Mechanic to work on fire and rescue vehicles as an Apparataus Service Technician.

Job Description Summary for Service Technician-Apparatus

The Apparatus Service Technician specializes in servicing and maintaining emergency apparatus, such as fire trucks, ambulances, and other specialized vehicles first responders use. This role ensures emergency vehicles' operational readiness, safety, and reliability for responding to emergencies and protecting public safety. The ideal candidate will live within a reasonable commuting distance of Waterford, CT.

Roles and Responsibilities:

• Vehicle Inspection: Thoroughly inspect emergency apparatus to identify any mechanical, electrical, or structural issues.
• Diagnostic Testing: Utilize diagnostic tools and equipment to troubleshoot problems and determine necessary repairs.
• Repair and Maintenance: Perform repairs and maintenance tasks on emergency apparatus, including engine repairs, brake replacements, electrical system repairs, and bodywork. This may involve replacing parts, repairing damaged components, and conducting routine maintenance services.
• Emergency Equipment Installation: Install, repair, and maintain specialized equipment and systems integrated into emergency apparatus, such as firefighting equipment, hydraulic systems, communication devices, and lighting and siren systems.
• Compliance with Regulations: Ensure all repairs and maintenance activities comply with relevant safety standards, regulations, and manufacturer specifications. This includes adhering to guidelines set forth by regulatory bodies such as the National Fire Protection Association (NFPA) and the Department of Transportation (DOT).
• Documentation and Record Keeping: Maintain detailed records of inspections, repairs, and maintenance activities on each emergency apparatus. This documentation is essential for tracking the vehicle's service history, ensuring compliance, and identifying recurring issues.
• Inventory Management: Manage inventory of spare parts, tools, and equipment necessary for vehicle repairs and maintenance. This includes ordering replacement parts, maintaining stock levels, and organizing the workshop area.
• Customer Service: Professionally and courteously interact with emergency services personnel and other stakeholders. Address their concerns, guide vehicle maintenance best practices, and ensure timely resolution of issues.

Required Qualifications:

• Technical proficiency
• Mechanically inclined
• Analytical skills
• Strong computer skills
• Excellent verbal and written communication skills
• Minimum education of a high school diploma/GED
• Valid driver’s license

Desired Characteristics:

• Attention to detail
• Customer service oriented
• Flexibility and adaptability
• Effective problem-solving abilities
• High ethical standards and integrity
• Team player

Physical Requirements:

• Ability to lift items weighing up to 50 lbs.

Pay and Benefits:

• Competitive pay
• Commission opportunity
• 401(k)
• Ten Paid Holidays Annually
• Dental Insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Employee rewards and recognition program

About Us

Established in 2001, Municipal Emergency Services, Inc. (MES) is the nation’s largest provider of PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry. MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.

Additional Information

MES offers a great work environment, professional development, challenging careers, and competitive compensation. MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

MES will only employ those legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a pre-employment screening.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Do you have experience or knowledge related to maintaining motor vehicles and emergency-related vehicles?

Experience:

• Fire apparatus: 2 years (Preferred)
• Fire and Rescue vehicle repair: 1 year (Preferred)
• Diesel engine repair: 3 years (Preferred)

License/Certification:

• EVT certification (Preferred)
• Driver's License (Required)
• CDL (Preferred)

Ability to Commute:

• Norwich, CT (Required)

Ability to Relocate:

• Norwich, CT: Relocate before starting work (Required)

Work Location: In person