Employee Communications Director manages the development and implementation of all internal communication programs within an organization. Oversees the design and implementation of communication programs to support and reinforce organizational objectives and comply with regulations. Being an Employee Communications Director manages project deliverables and timelines. Ensures consistent messaging themes and effective content selections. Additionally, Employee Communications Director manages the collaboration with public relations or corporate communications teams to produce clear and consistent communications. Assists in evaluating and selecting vendors to provide support services. Requires a bachelor's degree. Typically reports to a director. The Employee Communications Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Employee Communications Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Overview
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information.
The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is 2pm-10 : 30pm, Monday - Friday.
Primary Responsibilities :
Responsibilities
Obtains and accurately enters required information for registration into the electronic health system. Follows prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur.
Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
Ensure EMTALA compliant registration steps are taken for emergency department patients.
Provides information and / or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation.
Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations.
Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record.
Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines.
Qualifications
EDUCATION : Required : High School diploma or equivalent.
Preferred : Associate Degree or Certification in Health Care Administration EXPERIENCE : Required : 1 year customer service experience in a healthcare or related setting;
6 months healthcare office experience.
Preferred : Medical Terminology; 1 year patient registration and / or revenue cycle experience. LICENSURE / CERTIFICATION / REGISTRY / LISTING : REQUIRED
PREFERRED
Last updated : 2024-04-24
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