Employee Communications Manager manages the daily operations of the internal communication programs within an organization. Implements and participates in the design of communication programs to support and reinforce organizational objectives and comply with regulations. Being an Employee Communications Manager develops messaging themes and content. Ensures the accuracy of information distributed and standards using quality processes. Additionally, Employee Communications Manager collaborates with public relations or corporate communications teams on projects. Oversees vendors providing support services. Requires a bachelor's degree. Typically reports to a director. The Employee Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary:
We are currently seeking a dynamic and experienced Employee Benefits Account Manager to join our team. In this role, you will be responsible for servicing a designated book of business, handling various aspects including quoting, claim resolution, billing discrepancies, reporting, enrollments, agreements, and more. Additionally, you will play a key role in responding to client inquiries, maintaining documentation of communication in the Agency Management System, and mantaining Client Benefit Admin Systems.
Qualities We Love:
We are looking for individuals who are detail-oriented and organized, possess flexibility and self-motivation, and are adept at working collaboratively as part of a team. Being tech-savvy is a definite plus, as we rely on various software tools and platforms to streamline our processes and enhance client service.
Experience:
The ideal candidate should have 2-3 years of experience in the Employee Benefits insurance sector, with a strong understanding of Microsoft Office Suite, including Outlook, Teams, Excel, SharePoint, and other relevant tools.
What We Offer:
At our company, we believe in recognizing and rewarding talent. We offer attractive compensation packages along with a comprehensive benefits package. We understand the importance of work-life balance, which is why we provide flexible working hours to accommodate our employees' diverse needs. Additionally, we prioritize professional growth opportunities, offering avenues for skill development and career advancement.
If you are a motivated individual who takes pride in delivering exceptional service, building strong client relationships, and contributing to a collaborative team environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our organization while advancing your career in the dynamic field of Employee Benefits management. Apply now!
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Job Type: Full-time
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Work Location: Hybrid remote in Kalamazoo, MI 49009
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