Employee Communications Manager jobs in Grand Rapids, MI

Employee Communications Manager manages the daily operations of the internal communication programs within an organization. Implements and participates in the design of communication programs to support and reinforce organizational objectives and comply with regulations. Being an Employee Communications Manager develops messaging themes and content. Ensures the accuracy of information distributed and standards using quality processes. Additionally, Employee Communications Manager collaborates with public relations or corporate communications teams on projects. Oversees vendors providing support services. Requires a bachelor's degree. Typically reports to a director. The Employee Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

D
Account Manager
  • ddm marketing + communications
  • Grand Rapids, MI FULL_TIME
  • ACCOUNT MANAGER - JOB DESCRIPTION

    The account manager is responsible for generating strategic account development plans, liaising with clients at a senior level on a day-to-day basis, and promoting the expansion of business with existing and prospective clients. In addition, our account managers manage cross-functional internal teams to deliver integrated marketing solutions that exceed client expectations.

    The account manager will leverage creativity and technology to lead the development of strategic marketing solutions for our clients. This role demands a high level of confidence, teamwork, and collaboration with internal and external resources to serve both existing and potential clients. Motivated by results, this person will have significant experience in professional client relationship management and experience in leading agency teams to provide the utmost level of client service.

    Your primary function: Account Manager

    The ways you will support that function:
    • Develop client relationships and be seen as a trusted strategic advisor
    • Lead key client growth meetings to ensure strategic alignment and long-term business continuity
    • Be curious and engaged in every aspect of your clients’ business
    • Push clients and the agency, creatively and strategically
    • Develop and disseminate strategic direction across internal cross-functional teams
    • Identify and pursue new opportunities with existing and prospective clients
    • Oversee client financial management and client health metrics

    Specific duties and responsibilities to support your function:
    • Facilitate account growth by regularly meeting with clients, presenting opportunities, and aligning with annual marketing plans and budgets
    • Develop strategic account development plans and projections
    • Grow existing and prospective client relationships into multi-channel strategic relationships
    • Review and oversee project briefs and cross-department project plans, ensuring strategic alignment to the marketing brief or client goals
    • Develop strong working relationships with project managers; be proactive in connecting with them on project statuses, including escalation points as needed
    • Maintain high-level awareness of projects by reviewing meeting notes and recaps
    • Balance clients’ interests within ddm and ddm’s interest within client relationships
    • Oversee quality of work, results, and client satisfaction
    • Own and facilitate scope change conversations with clients
    • Manage account billing and client health metrics; take steps to continuously improve the financial relationship
    • Represent ddm at industry functions; network and promote ddm at every opportunity
    • Help ddm foster team development by mentoring less experienced staff where appropriate

    Professional skills and qualifications needed for consideration:
    • 8 years agency experience is preferred
    • Extensive strategic account management experience, supporting healthcare, financial, or manufacturing clients with a history of delivering successful outcomes
    • Effectively apply strategic thinking to generate creative and effective solutions for clients
    • Ability to lead clients strategically through effective verbal and written communication
    • Experience with CRM software (HubSpot preferred)
    • Desire to be an integral part of a team within a goal-oriented company structure
    • Entrepreneurial mindset

    WHO IS DDM?

    Some specifics that guide expectations of all team members:

    Know our passion: Amaze our clients

    Understand our niche: Delivering extraordinary service and amazing solutions to highly complex or
    regulated industries.

    Exhibit our core values:
    • Serve our clients tenaciously.
    • Respect the team.
    • Be curious – first ask why then tackle how.
    • Run through the wall attitude.
    • Deliver excellence, not excuses.
    • Play up a level.
  • 13 Days Ago

T
Employee Experience Manager
  • The Oaks at Belmont
  • Belmont, MI FULL_TIME
  • JOIN TEAM TRILOGY: Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Servi...
  • 10 Days Ago

A
Lead Financial Advisor - RIA Firm - Grand Rapids, MI
  • Advisor Employee Services
  • Grand Rapids, MI FULL_TIME
  • Lead Financial Advisor Are you looking to expand your career and to be part of a successful team? Are you driven, self-motivated, and customer focused? If you enjoy working closely with clients, devel...
  • 19 Days Ago

A
Client Experience Administrator - Financial Firm - Grand Rapids, MI
  • Advisor Employee Services
  • Grand Rapids, MI FULL_TIME
  • Client Experience Administrator Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office? Our busy financial plan...
  • 1 Day Ago

P
UNIVERSAL EMPLOYEE
  • PFCU
  • Ionia, MI FULL_TIME
  • DescriptionSUMMARYTo assist the credit union in achieving its mission statement: Local people dedicated to hometown service one member ata time, anytime. The Universal Employee will accept personal re...
  • 14 Days Ago

J
Office Employee
  • JTH Tax LLC
  • Holland, MI OTHER
  • Position Title: Office EmployeeDepartment: USST-Company StoresStatus: SeasonalReports to: Office Supervisor or District ManagerFLSA Status: Non-exempt Position PurposeThe Office Employee increases rev...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Employee Communications Manager jobs found in Grand Rapids, MI area

P
Global Pricing Manager
  • PSG
  • Grand Rapids, MI
  • PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical a...
  • 4/22/2024 12:00:00 AM

M
Provider Relations Manager
  • Molina Healthcare
  • Grand Rapids, MI
  • ***Remote and must live in Michigan*** Job Description Job Summary Molina Health Plan Network Provider Relations jobs ar...
  • 4/22/2024 12:00:00 AM

W
Communications and Marketing Specialist
  • Wolverine Building Group
  • Grand Rapids, MI
  • We are excited that you are thinking about building your career at Wolverine Building Group and joining us to positively...
  • 4/22/2024 12:00:00 AM

W
Cashier - 1205 Michigan Ave.
  • WALTERS-DIMMICK PETROLEUM, INC.
  • Grand Rapids, MI
  • $14.00-16.00/hour Morning, noon, and night, we rely on our team of Crew Members to be the face of Johnny's. We count on ...
  • 4/21/2024 12:00:00 AM

T
Mobile Executive Chef
  • Tupelo Honey
  • Grand Rapids, MI
  • Are you looking for an opportunity and growth in your culinary career? Look no further! Tupelo Honey is looking for tale...
  • 4/21/2024 12:00:00 AM

C
Marketing Communications Writer
  • CAVALLO
  • Grand Rapids, MI
  • The Marketing Coordinator/Writer will create high-quality digital marketing content and help develop, implement, track, ...
  • 4/20/2024 12:00:00 AM

M
Labor Relations Specialist
  • Management Business Solutions
  • Zeeland, MI
  • Job Description Job Description SUMMARY: Management Business Solutions is seeking a Labor Relations Manager for its clie...
  • 4/20/2024 12:00:00 AM

O
Grand Rapids-Construction Superintendent
  • Owen Ames Kimball
  • Grand Rapids, MI
  • Owen-Ames-Kimball Co. (O-A-K) is an employee-owned company in Michigan, Florida, and Colorado commercial, educational, a...
  • 4/19/2024 12:00:00 AM

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Communications Manager jobs
$113,883 to $159,218
Grand Rapids, Michigan area prices
were up 1.3% from a year ago

Employee Communications Manager in Temple, TX
Being honest and communicating effectively with employees can transform levels of engagement, which, in turn, can drive long-term organizational success.
February 21, 2020
Employee Communications Manager in Wichita, KS
Internally, we restrict access to personal information to essential employees and third parties on a “need to know” basis.
February 07, 2020
Employee Communications Manager in Pine Bluff, AR
We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party.
January 23, 2020