Employee Communications Manager jobs in Petersburg, VA

Employee Communications Manager manages the daily operations of the internal communication programs within an organization. Implements and participates in the design of communication programs to support and reinforce organizational objectives and comply with regulations. Being an Employee Communications Manager develops messaging themes and content. Ensures the accuracy of information distributed and standards using quality processes. Additionally, Employee Communications Manager collaborates with public relations or corporate communications teams on projects. Oversees vendors providing support services. Requires a bachelor's degree. Typically reports to a director. The Employee Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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CCO Training Manager
  • TDB Communications Inc.
  • Chester, VA FULL_TIME

  • Training Manager (Customer Service) - CCO Chester
    About TDB:
    TDB Communications is a Service-Disabled Veteran-Owned Small Business (SDVOSB) renowned for its unwavering commitment to providing top-tier service, discipline, and accountability to our esteemed government clients. With a rich legacy spanning over 25 years, TDB Communications, Inc. has been instrumental in placing thousands of employees in diverse roles across the United States.
    We are currently seeking a proficient Training Manager to join our dynamic team based in Chester, Virginia. In this role, the selected candidate will play a pivotal role in training and inspiring our customer service representatives, ensuring they not only meet but surpass our client's expectations. With an unwavering dedication to fostering employee growth and development, we strive to empower individuals to excel beyond conventional limits. Come, be a part of our mission to drive success and deliver unparalleled service excellence to our esteemed clients!

    Job Summary:
    As a Training Manager at TDB Communications, your primary responsibility will be to oversee the training department's operations, ensuring seamless onboarding and uptraining of employees. This role entails developing comprehensive training plans, analyzing performance metrics for continual improvement, and providing leadership to your team, fostering excellence and adherence to company standards. Join us in driving success and delivering unparalleled service excellence to our esteemed clients.

    Essential Duties and Responsibilities:
    • Develop and execute detailed plans for the training check-in process for each wave of new hires and uptraining participants.
    • Provide day-to-day oversight of the training department, including managing customer requirements, business processes, systems, budget, and operations to achieve performance metrics.
    • Manage individual and team activities, workload, and priorities to support departmental objectives, ensuring cost-effectiveness, quality, timeliness, and effectiveness.
    • Maintain employee documentation and projects such as timesheets, attendance tracking, disciplinary actions, coaching, and policy adherence.
    • Communicate performance trends, patterns, and issues to project/analytics staff and organizational hierarchy regularly and promptly.
    • Interact with employees, customers, and functional peer group managers through effective communication, attendance, and participation in meetings.
    • Align team efforts with the company's/program's vision and goals, providing support and motivation to team members.
    • Contribute to the review, update, and documentation of standard operating procedures, making recommendations for improvement as needed.
    • Identify gaps in training content and materials, collaborating with the Operations Manager and clients to implement updates.
    • Analyze data and reports to identify root causes of poor performance, implementing mitigation efforts following ISO best practices.
    • Develop teams through coaching, motivation, delegation, performance evaluation, and timely administration of disciplinary actions if necessary.
    • Perform other duties as assigned by leadership.
    Minimum Requirements:
    • Bachelor's degree or equivalent combination of education and work experience; consideration given for relevant work experience in lieu of a degree.
    • Minimum of three (3) years of people management experience required.
    • Minimum of five (5) years of experience in a related field, particularly in training, required.
    • Demonstrated history of strong leadership, professionalism, communication, listening, analysis, and problem-solving skills.
    • Excellent organizational skills.
    • Proficiency in Microsoft Office.
    • Flexibility in work schedule to meet changing business needs, deadlines, and priorities.
    • Internal employees must have been in their current position for at least 90 days.

    Physical Requirements:
    • Prolonged sitting throughout the workday with occasional mobility required.
    • Corrected vision within the normal range.
    • Hearing within normal range. A device to enhance hearing may be provided if needed.
    • Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, and telephone.
    • Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

    Screenings Requested
    You may receive requests for background check and or drug screen regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity.
    Reasonable Accommodation
    If you require alternative methods of application or screening, you must approach the employer directly to request this.
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
    EEO Statement
    TDB Communications, Inc. is an Equal Opportunity Employer. All employment decisions at TDB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate
    Federal Contractor and E-Verify compliant.
    Submit Your Application
    You have successfully applied
    • You have errors in applying

    TDB Communications, Inc. is an equal opportunity employer. It is the policy of TDB Communications, Inc. to recruit, hire, train and promote persons in all segments of our workforce without regard to race, color, gender, age, religion, religious belief, sex, sexual orientation, gender identity, national origin, physical or mental disability, US Veteran status, genetic information, marital status, creed, citizenship status or any other status protected by law.

     

  • 25 Days Ago

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Store Employee
  • Palm Beach Tan
  • Colonial Heights, VA FULL_TIME
  • Overview Want to "Embody Your True Colors®”? Palm Beach Tan, the industry leader in Sunbed and Sunless Tanning, is looking for you! Are you passionate about skin care? Do you thrive off helping people...
  • 17 Days Ago

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Store Employee
  • 7-Eleven, Inc.
  • Lanexa, VA OTHER
  • Overview During this unprecedented national emergency, 7-Eleven is committed to serving our customers and communities when they need us the most. Due to increased demand, many store locations are seek...
  • 19 Days Ago

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Store Employee
  • 7-Eleven, Inc.
  • Chester, VA OTHER
  • Overview Franchisees typically rely on Sales Associates to provide outstanding service, maintain a clean, customer friendly environment, stock and merchandise products, and operate the register. Franc...
  • 19 Days Ago

7
Store Employee
  • 7-Eleven, Inc.
  • COLONIAL HEIGHTS, VA OTHER
  • Overview During this unprecedented national emergency, 7-Eleven is committed to serving our customers and communities when they need us the most. Due to increased demand, many store locations are seek...
  • 19 Days Ago

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Store Employee
  • Palm Beach Tan
  • Chester, VA FULL_TIME
  • Overview Want to "Embody Your True Colors®”? Palm Beach Tan, the industry leader in Sunbed and Sunless Tanning, is looking for you! Are you passionate about skin care? Do you thrive off helping people...
  • 1 Month Ago

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0 Employee Communications Manager jobs found in Petersburg, VA area

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Data Translator, Business Intelligence
  • Estes Express Lines
  • Richmond, VA
  • Job Description Job Summary: The Data Translator, Business Intelligence position reports to the Manager of Business Inte...
  • 4/24/2024 12:00:00 AM

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Brand Influencer (FT/PT)
  • Renewal by Andersen of Central VA & Roanoke
  • Richmond, VA
  • Job Description Job Description A great opportunity is available for an assertive, personable, and persuasive person to ...
  • 4/23/2024 12:00:00 AM

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Information Technology Technician
  • Elite Contracting Group
  • Petersburg, VA
  • IT Technician (SOC) Apply on-line at http://elitecontractinggroup.com/ Elite Contracting Group is seeking IT Technicians...
  • 4/23/2024 12:00:00 AM

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Industrial Automation Engineer
  • Gerdau North America
  • Petersburg, VA
  • Are you looking for an exciting opportunity to work on a variety of new projects and analyzing trends in a manufacturing...
  • 4/23/2024 12:00:00 AM

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Traffic Control Technician 2 (Petersburg,VA) (Experienced Required)
  • RoadSafe Traffic Systems
  • Virginia State University, VA
  • ESSENTIAL FUNCTIONS: The TCT must maintain a safe work zone that ensures that traffic stays out of the way of the worker...
  • 4/23/2024 12:00:00 AM

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Copy Editor
  • CoStar Group
  • Richmond, VA
  • CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytic...
  • 4/22/2024 12:00:00 AM

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Copy Editor
  • Costar Group
  • University Of Richmond, VA
  • CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytic...
  • 4/21/2024 12:00:00 AM

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Assistant Director of Public Relations - Massey Comprehensive Cancer Center
  • Virginia Commonwealth University
  • Richmond, VA
  • Massey Comprehensive Cancer Center "To improve thelives of all Virginians by delivering cutting-edge cancer care through...
  • 4/20/2024 12:00:00 AM

Petersburg is located at 37°12′46″N 77°24′1″W / 37.21278°N 77.40028°W / 37.21278; -77.40028 (37.21295, -77.400417). According to the United States Census Bureau, the city has a total area of 23.2 square miles (60.1 km2), of which 22.9 square miles (59.3 km2) of land and 0.2 square miles (0.5 km2) (1.1%) is water. Petersburg is located on the Appomattox River at the fall line, which marks the area where the Piedmont region (continental bedrock) and the Atlantic coastal plain (unconsolidated sediments) meet. The fall line is typically prominent where a river crosses its rocky boundary, as the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Communications Manager jobs
$113,883 to $159,218
Petersburg, Virginia area prices
were up 1.2% from a year ago

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Being honest and communicating effectively with employees can transform levels of engagement, which, in turn, can drive long-term organizational success.
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Internally, we restrict access to personal information to essential employees and third parties on a “need to know” basis.
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We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party.
January 23, 2020