Employee Communications Manager jobs in San Jose, CA

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Strengthen our employee communities at PayPal by leading communications for our diversity and belonging, Community Impact and Employee Resource Groups and supporting global internal content. As part of our team, you will lead and execute communications on behalf of our Belonging and Employee Resource Group program and Community Impact efforts with employees companywide. You will also play a key role in developing content for our internal channels in these areas and other people team related topics.

Job Description:

Job Description
Help us continue to strengthen our employee communities at PayPal by leading communications for our diversity and belonging, Community Impact and Employee Resource Groups and supporting global internal content. As part of our team, you will lead and execute communications on behalf of our Belonging and Employee Resource Group program and Community Impact efforts with employees companywide. You will also play a key role in developing content for our internal channels in these areas and other people team related topics. This role is critical to ensuring employees are informed on our initiatives and people-based programs, engaged in our culture and community, and inspired by the role they play in furthering PayPal’s vision, and values. You will work with stakeholders across the company and the Corporate Affairs organization as well as members of the executive team to drive communications planning, content, and channel strategy to most effectively communicate and engage with employees.

What you will do:

• Create and execute a proactive and connected strategy around how we communicate the Belonging, ERG and Community Impact programs overall, with key moments aligned as part of the larger program
• Source and create content across our internal channels; innovate on our internal channel strategy in partnership with our Global Content team
• Maintain and build on Center of Excellence model for culture, people related, and ERG communications, with guidelines, process and reviews, along with customizable templates and materials
• Lead the review and approval process for team and stakeholder communications
• Counsel executive leaders and partners
• Support local communications as needed
• Support employee communications distribution and team organization
• Measure the impact of communications in driving overall employee engagement
• May on occasion include nights and weekends

Qualities of the right candidate for this role:

• A minimum of two - five years in internal communications for a globally dispersed workforce. Experience with people (HR), culture, and diversity/belonging communications is a plus.
• Extremely proactive in identifying communications needs and jumping into solve them.
• Excellent writer, who can make and can articulate complex ideas simply, creatively and with heart.
• Passion for Inclusion, Community Impact, and building community among employees
• Comfortable and effective in serving as a strategic communications partner to senior leaders; able to confidently offer ideas and negotiate communication plans, both verbally and in writing.
• Creative and engaged in new forms of digital content and communications channels.
• Ability to embrace ongoing change, pivot quickly, and effectively deliver against tight deadlines; demonstrate flexibility, resilience, and grace under pressure.
• Enjoy both strategizing and “rolling up your sleeves” to execute plans.
• Highly organized and able to effectively juggle multiple priorities simultaneously.
• Diplomatic, with the ability to identify and manage organizational and cultural sensitivities.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.