Employee Communications Supervisor supervises employee communication policies and programs within an organization. Oversees the creation, distribution, and communication of pertinent company documents, materials, and handbooks. Being an Employee Communications Supervisor ensures communication programs follow established guidelines. May require a bachelor's degree. Additionally, Employee Communications Supervisor typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
CLASSIFICATION PURPOSE:
The purpose of the Employee Benefits Supervisor classification is to supervise employee benefits operation staff and manage all operational aspects of the County’s employee benefits program which includes medical, EAP/behavioral health, pharmacy, dental, vision, life, COBRA, disability, flexible spending programs and online benefits administration system.
JOB DUTIES:
Supervise, train, and complete performance reviews for supervised staff. Analyze and document operations; create and update department procedure manuals. Interact (verbal and written) with Franklin County officials/staff, other government entities, vendors and members.Monitor vendor performance; enforce contractual obligations of vendors and ensure resolution of operational deficiencies, as necessary; lead vendor/staff calls and meetings. Contribute to and conduct presentations and training related to employee benefits to a variety of audiences, including senior management. Manage all aspects of Open Enrollment with assistance from marketing/communications and employee wellness staff.Research and implement new benefits programs; evaluate program performance. Develop, monitor, and oversee specific projects, including data collection and report creation, as needed. Participate in a labor-management committee. Assist with Request for Proposal and vendor renewal work, as needed. Process benefit and enrollment appeals. Maintain regular and predictable attendance.These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
MAJOR WORKER CHARACTERISTICS:
Knowledge of budgeting; management; employee training and development; lead work; supervision; public relations; office practices and procedures; agency policy and procedures; government structure and process; interviewing. Skill in equipment operation. Ability to prepare meaningful, concise & accurate reports; use proper methods in gathering data; originate and/or edit articles for publication; prepare and deliver speeches before specialized audiences and general public; gather, collate and collect information about data and people; establish friendly atmosphere as supervisor of work area; handle sensitive inquiries from and contacts with staff, officials and general public.
MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT:
Bachelor’s degree in general business, finance, human resources, or related field, with five (5) years of human resources, benefits, or related experience; or any equivalent combination of training and experience.
Additional Requirements
No special license or certification is required.
Supervisory Responsibilities
Ability to assign, review, plan, and coordinate the work of other employees, to provide instruction to other employees, to maintain department standards, to recommend the discipline or discharge of other employees, to act on employee problems, and to recommend the transfer, promotion, or salary increase of other employees.
UNUSUAL WORKING CONDITIONS:
In County Travel.
Summary
At Franklin County Board of Commissioners we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information
Probationary Period:
180 Days
Worker Type:
Full-time, Regular, Classified
Supervising Position:
Assistant Director, Benefits & Wellness
Typical Work Schedule:
Monday-Friday 8:00 AM - 5:00 PM
Posting Closing Date:
4/11/2023
Job Type: Full-time
Pay: $31.44 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: One location
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