Employee Communications Supervisor supervises employee communication policies and programs within an organization. Oversees the creation, distribution, and communication of pertinent company documents, materials, and handbooks. Being an Employee Communications Supervisor ensures communication programs follow established guidelines. May require a bachelor's degree. Additionally, Employee Communications Supervisor typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
WHY YOU WANT TO WORK FOR DIRECT COMMUNICATIONS:
Be part of a great team focused on bringing the best internet to SE Idaho with AMAZING benefits such as health/dental/vision care insurance for $1/month, tele-health services, preventative wellness programs, up to 6% 401K match, company-paid life insurance and short-term disability, generous paid time off, 10 observed holidays, personal and professional tuition reimbursement program and much more!
POSITION DESCRIPTION:
Full-time technical position in the Bear Lake area which provisions subscriber internet and telephone services. Primarily responsible to troubleshoot and professionally resolve higher level service and hardware issues directly with customers regarding landlines, DSL, fiber and cable internet. Proactively monitors systems and contacts customers to offer assistance with possible service issues. Maintains overall technological savvy with strong understanding of outdated, present, cutting-edge and perspective technologies and their applicability to the business. Requires broad knowledge of organization policies, applicable hardware and software applications. Provides secondary support for field technicians with installations and confirmations and other Plant Operation projects by phone and in the field. Works closely with Customer Service Representatives and Plant Operations personnel. Participates in “on call” rotation after hours. Performs other administrative duties and projects as required by Regional Plant Manager.
SALARY: $20 - $22 per hour
SCHEDULE & QUALIFICATION EXPECTATIONS
REQUIRED SKILLS:
PHYSICAL REQUIREMENTS HIGHLIGHTS (not an all inclusive list):
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Direct Communications is an Equal Opportunity Employer and provider.
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0 Employee Communications Supervisor jobs found in Pocatello, ID area