Employee Communications Supervisor jobs in Springfield, MA

Responsibilities

• Supervises direct and functional reports. Coaches and monitors performance of employees to established goals and objectives.
• Inspects the quality of work of in-house technicians and contractors regularly, ensuring that all standards (federal, state and Company) are followed.
• Develops and implements appropriate methods, practices, policies and procedures; informs employees of changed processes.
• Review and analyze service, quality control, maintenance, and operational reports to determine causes of nonconformity with specifications
• Develops and assigns work schedules
• Ensures that resources (i.e. vehicles, equipment and inventory) are maintained in proper working order
• Maintain open communications with other departments.
• Analyze needs and designs for fiber construction projects
• Perform field walkouts as required
• Coordinate with engineers and developers in designing the plant; draw and sketch installation and location of equipment and cable; complete bill of materials (BOM) needed for planned construction or fiber span replacements
• Practices Company safety policies and procedures and ensures they are followed.
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned

Requirements

Additional Comments