Employee Dining Room Manager - Casino jobs in Kentucky

A Bar Dining Room Manager is a professional responsible for overseeing and managing the operations of a bar and dining room within the restaurant. This role combines elements of both front-of-house and back-of-house management to ensure a seamless and enjoyable dining experience for customers. Some key responsibilities and duties associated with the role:

• Staff Management: Hiring, training, scheduling, and supervising bar and dining room staff, including bartenders, servers, hosts/hostesses, and bussers. Ensuring that the team delivers excellent customer service.

• Customer Service: Maintaining high levels of customer satisfaction by interacting with guests, addressing concerns or complaints, and ensuring that the staff provides friendly and efficient service.

• Inventory Management: Monitoring and managing inventory levels of beverages, ingredients, and supplies needed for the bar and dining room. This includes ordering, stocking, and tracking inventory to minimize waste and ensure availability. This responsibility would come with more experience with the comapny.

• Menu Development: Collaborating with chefs and bartenders to create and update menus that reflect current food and beverage trends while considering customer preferences and dietary restrictions.

• Quality Control: Ensuring that food and drinks meet the restaurant's quality standards and presentation guidelines. Consistently reviewing dishes and drinks to ensure they are prepared correctly.

• Operational Efficiency: Streamlining processes to maximize efficiency in service, such as optimizing table turn times, minimizing wait times, and coordinating with the kitchen to ensure timely food delivery.

• Health and Safety: Adhering to health and safety regulations, including sanitation, food handling, and alcohol service laws. Implementing proper cleaning and maintenance procedures.

• Financial Management: Monitoring sales, revenue, and expenses related to the bar and dining room. Working within budgetary constraints and identifying opportunities to increase profitability.

• Marketing and Promotion: Collaborating with the marketing team to develop strategies for promoting the bar and dining room, such as hosting special events, creating promotions, and utilizing social media.

• Training and Development: Providing ongoing training to staff members to enhance their skills, product knowledge, and customer service abilities.

• Guest Engagement: Interacting with customers, building relationships, and gathering feedback to improve the overall dining experience.

• Conflict Resolution: Handling conflicts and challenging situations diplomatically, whether they involve staff members or customers.

• Compliance: Ensuring compliance with all relevant laws and regulations, including alcohol service regulations, labor laws, and health codes.

• Reporting: Generating reports on sales, expenses, customer feedback, and other relevant metrics to share with upper management.

This position will require strong leadership, communication, organizational, and problem-solving skills are essential. This role requires the ability to multitask, make quick decisions under pressure, and maintain a positive and professional demeanor. Additionally, having a passion for food, beverages, and the hospitality industry is crucial for creating an inviting and enjoyable atmosphere for customers.

Competitive Benefits Offered:

• Generous employee discounts at our boutiques
• Generous employee discounts on meals while working
• Paid Weekly
• Sick Time Accrual Starting Your First Day
• Vacation Time
• Employee Assistance Programs
• Referral Programs

Full Time Employees:

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance