Employee Dining Room Manager - Casino jobs in New Bedford, MA

Job Overview:
We are seeking a highly organized and experienced Dining Room Manager to oversee the daily operations of our dining establishment. As a Dining Room Manager, you will be responsible for ensuring excellent customer service, managing the dining room staff, and maintaining a smooth and efficient dining experience for our guests.

Duties:
- Supervise and coordinate all activities in the dining room, including seating arrangements, table settings, and cleanliness
- Train and manage dining room staff, including servers, hosts/hostesses, and bussers
- Ensure that all staff members adhere to company policies and procedures
- Monitor and maintain inventory of dining room supplies, such as utensils, glassware, and linens
- Collaborate with kitchen staff to ensure timely delivery of food orders
- Address customer complaints or concerns in a professional and timely manner
- Maintain a positive and welcoming atmosphere for guests
- Oversee cash handling procedures and ensure accurate billing and payment transactions
- Conduct regular inspections of the dining area to ensure cleanliness and compliance with health and safety regulations

Skills:
- Previous experience in the food industry, preferably in a supervisory or management role
- Strong cash handling skills
- Knowledge of coffee preparation techniques is a plus
- Excellent team management and leadership abilities
- Familiarity with hotel or hospitality operations is desirable
- Ability to supervise and motivate a diverse team of employees
- Strong communication skills to effectively interact with customers, staff, and vendors
- Knowledge of kitchen operations to facilitate smooth coordination between front-of-house and back-of-house teams
- Experience in interviewing and hiring new employees

If you are passionate about delivering exceptional customer service in a fast-paced environment, we would love to hear from you. Join our team as a Dining Room Manager and help create memorable dining experiences for our guests.

Job Type: Full-time

Pay: $52,000.00 - $60,000.00 per year

Experience level:

• 3 years

Restaurant type:

• Casual dining restaurant

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Wareham, MA 02571: Relocate before starting work (Required)

Work Location: In person