Employee Dining Room Manager - Casino jobs in New London, CT

Employee Dining Room Manager - Casino manages the employees and activities of the employee dining room. Ensures proper food quality and dining room cleanliness. Being an Employee Dining Room Manager - Casino may require a high school diploma. Typically reports to a head of a unit/department. The Employee Dining Room Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Employee Dining Room Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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In Room Dining Coordinator
  • Ocean House Collection
  • Westerly, RI FULL_TIME
  • Ocean House Management
    In Room Dining Coordinator

    A Collection Unlike Any Other
    The Ocean House Collections includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 18 signature suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and outdoor meeting space. Up to 8 unique dining options during summer season including Coast, a Forbes Travel Guide 5 Star rated fine dining experience.

    The Weekapaug Inn
    offers quintessentially New England accommodations that effortlessly combine casual comfort and luxurious furnishings. The Inn features 31 unique guest rooms and 4 two-bedrooms signature suites. Farm-to-table dining utilizes the finest and freshest locally sourced ingredients, and inspired amenities and resort activities are designed to create extraordinary guest experiences.

    The Watch Hill Inn
    established in 1845, Watch Hill Inn carries with it a unique history marked by fame, natural disasters and, among all, resilience. Chic, minimalist decor intertwines with cutting edge technology like complimentary Apple TV, Netflix and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21 suite style accommodations with unrestricted access to dining, amenities, and resort activities at both Ocean House and Weekapaug Inn.

    Scope of Position
    The In Room Dining coordinator must demonstrate the ability to excel in a high-speed work setting, possess effective communication capabilities, and exhibit resilience when facing demanding circumstances. They collaborate closely with the Expo and the In Room Dining Manager, serving as the pivotal communication link between these roles and providing valuable assistance in their respective tasks. Responsible for receiving and executing all guest orders, coordinating the workflow with the rest of the team, communicating specific guest requirements and requests. Liaising with the food runners, expeditors, sommeliers, front desk agents and butlers.

    Hourly Staff Schedule Requirements
    All employees are kindly asked to understand that the property operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all hourly paid team members may be asked to work extended shifts and additional days based on business demands. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday through Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays. All seasonal staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, earn.

    Reporting Relationship
    Internal: The In Room Dining Coordinator reports to the In Room Dining Manager.

    Key Responsibilities
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
    • Ensure service staff adhere to always established standards of service.
    • Personally handle all incoming telephone calls and other internal forms of communications.
    • Take guest orders following Forbes service standards, using accurate verbiage and appropriate tone of voice.
    • Enter complete order details into the established restaurant system, including guest specifications, designated kitchen prep times and delivery times per Forbes standards.
    • Maintain contact with Expeditor to monitor kitchen capacity and extend prep times if needed.
    • Review all printed tickets prior to delivery. Identify items that might be missing from the order, ensure accurate delivery and communication with the guest, adhering to our Forbes 5-star service standards.
    • Generate tickets for the established system for all orders and requests, including those placed through other departments or systems.
    • Document all essential information on whiteboard and keep expeditor and food runners updated on any timing changes.
    • Coordinate seamless service flow between expeditor and food runners, providing clear direction to ensure guest expectations are met.
    • Assist with cart preparation as needed, pausing these duties when incoming calls require immediate attention.
    • Submit detailed shift reports highlighting any service issues, kitchen timing challenges, guest glitches and compensation, covers, etc.
    • Responsible for practicing, managing, and promoting the Company’s Statement of Purpose, Service Excellence Pillars, and Declarations so that it becomes an intricate part of the everyday operation.
    • Represent the Company with a positive attitude and professional presentation.
    • Follow sustainability guidelines and practices related to the Company’s sustainability programs.
    • Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role.
    Required Job Knowledge and Skills
    • At least 1 year of previous experience in food & beverage, restaurants, or hotels.
    • Exhibit conversational fluency and effective communication skills.
    • Able to articulate viewpoints and perspectives with ease. Possesses aptitude to take detailed orders and engage in casual, friendly dialogue with guests over the telephone.
    • Fluency in English both verbally and in writing
    • Ability to perform job functions with attention to detail, speed, and accuracy under pressure of tense/confrontational situations.
    • Uphold the Company standards, policies, and procedures.
    • Prioritize and organize tasks and work area.
    • Ability to remain calm and resolve problems using good judgement as interpreted by the management.
    • Follow directions.
    • Work cohesively with co-workers as part of a team
    • Maintain confidentiality of guest/employee information and pertinent company data
  • 14 Days Ago

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DINING ROOM SERVER - TAO
  • Mohegan Sun
  • Uncasville, CT FULL_TIME
  • Position Summary: This position is responsible for actively takes orders, conducting full and complete food/beverage service, and monitoring guests’ dining experience. Interacting with the dining room...
  • 17 Days Ago

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Housekeeping Manager
  • Hyatt Place Uncasville/Casino Area
  • Uncasville, CT FULL_TIME
  • Job Summary The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards as well as supervising the entir...
  • 13 Days Ago

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Housekeeping manager
  • Hyatt Place Uncasville/Casino Area
  • Montville, CT FULL_TIME
  • Job Summary : The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards as well as supervising the ent...
  • 6 Days Ago

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General Manager
  • Hyatt Place Uncasville/Casino Area
  • Uncasville, CT FULL_TIME
  • Job Summary The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operatio...
  • 25 Days Ago

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Retail sales associate
  • Round Room LLC
  • Old Saybrook, CT FULL_TIME
  • Sales Associate - Verizon Authorized Retailer, TCC At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a ...
  • 9 Days Ago

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0 Employee Dining Room Manager - Casino jobs found in New London, CT area

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Restaurant Supervisor
  • Distinctive Hospitality Group
  • Madison, CT
  • ** Restaurant Supervisor** ** The Wharf Madison, CT** Posted March 1, 2022 ** Restaurant Supervisor Part-time** > Part-T...
  • 3/18/2024 12:00:00 AM

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Concierge
  • Distinctive Hospitality Group
  • Madison, CT
  • ** Concierge** ** Madison Beach Hotel, Curio Collection by Hilton Madison, CT** Posted February 23, 2022 ** Concierge** ...
  • 3/18/2024 12:00:00 AM

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Host/Hostess
  • Proper Hospitality
  • Montauk, NY
  • Proper Hospitality is seeking an Host/Hostess at Montauk Yacht Club, a 107-room luxury property set to debut within The ...
  • 3/18/2024 12:00:00 AM

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Cook
  • Slidersgrillbar
  • Middletown, CT
  • **Summary of Position:** Accurately and efficiently cook all food products as well as prepare and portion food products ...
  • 3/18/2024 12:00:00 AM

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Kitchen Manager
  • Slidersgrillbar
  • Middletown, CT
  • **Duties & Responsibilities****:*** Ensure that all food and products are consistently prepared and served according to ...
  • 3/18/2024 12:00:00 AM

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Server
  • Slidersgrillbar
  • Middletown, CT
  • **Summary of Position:** The server is responsible for providing the guest with an exceptional and memorable dining expe...
  • 3/18/2024 12:00:00 AM

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SERVER FT- The Residence at Glastonbury
  • LCB Senior Living
  • Glastonbury, CT
  • Job Details Job Location The Residence at Glastonbury - Glastonbury, CT Description If you have been looking for a caree...
  • 3/15/2024 12:00:00 AM

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Banquet Server
  • Lessing's
  • Montauk, NY
  • Description: Come join us at one of our premier catering venues as a Banquet Server! Please use this link to complete an...
  • 3/14/2024 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Dining Room Manager - Casino jobs
$48,320 to $60,878
New London, Connecticut area prices
were up 1.7% from a year ago