Employee Dining Room Manager - Casino jobs in Vermont

Employee Status : Seasonal, Full-Time hours

Exemption : Hourly, Non-Exempt

Location : On-site (99 Inn Road, Shelburne, VT 05482)

Start & End Date : May - October

Pay Rate : $25 -$30 / hour

Work Schedule : We're open 7 days / week for the season and are seeking someone who is flexible to oversee both breakfast (7am - 2pm) and dinner (3pm - 11pm) shifts.

You would only be expected to work 4 - 5 shifts / week but do need weekend availability and flexibility to help fill in shifts as needed.

Housing : Located on our 1,400 acre farm, walking distance to the inn (no need for vehicle while living here unless you want to leave the farm).

You will have a private, single occupancy bedroom in a shared house with 5 other inn & restaurant colleagues. All furnishings, bedding, and kitchen supplies are provided.

Employees need only bring their personal items and food. No pets allowed and the housed spot is only available for the employee (not for family members).

Staff meals are provided before / after your shifts and a small store on the farm offers other necessary cooking items to purchase (2 miles from staff house).

Local store with more supplies is 5 miles away and easily accessible by bicycle (not provided by farm).

Outdoor recreation located on farm include : water sports in Lake Champlain, hiking / walking / jogging around the farm, forest bathing, and endless opportunities to engage with farm animals.

We're a learning campus and hope you enjoy all that the farm has to offer!

Outdoor recreation located beyond the farm : Smaller hikes within 10 miles, larger hikes within 30 miles, biking, mountain biking, rock climbing, and simply exploring all that Vermont (and upstate NY) have to offer.

Position Objective and Philosophy

A management position at Shelburne Farms is to participate in the creation of an environment where guests and colleagues feel welcomed, cared for, engaged, and inspired.

We use our ability to listen, empathize and to be curious to sculpt an atmosphere where people are excited to return. Through clear expectations, open communication, and well-articulated goals we inspire autonomy and trust in our team and work together to achieve our desired outcomes.

Who We’re Looking for

• Mission-Aligned : You are excited to be part of Shelburne Farms’ mission to inspire and cultivate learning for a sustainable future and you understand how important the hospitality and food experiences we offer are for advancing the Farm’s mission.
• Gracious : You are warm, friendly, and generous. You understand that the art of hospitality lies in creating a sense of welcome and belonging for the people with whom you interact.
• Solution Oriented : You are a problem-solver. When difficulties arise you are able to find creative solutions. You see an unhappy guest and consider it an opportunity to find a solution, improve someone’s day and deepen a relationship.
• Collaborator : You are happy working with a team of people. You lead by example, and prefer to work side by side with your teams.

You understand the importance of training, are clear with your directions, and are patient as your team learns the ropes.

You value team members’ differences and thrive when working with a diverse team. You are comfortable working with individuals and groups of diverse backgrounds.

• Organized : You have strong organizational and administrative skills.
• Tech Savvy : You are comfortable with shared file drives and G-Suite. You have experience with point of sales systems and online restaurant reservations systems.

You are a quick study with new programs and comfortable training others on how to use them.

Flexible : Your life allows for flexibility to work evenings, weekends, holidays and extended hours.

What You’ll Do

• Assist inn management team in exceeding guest expectations and creating and executing an operating model that acknowledges the importance of happy, healthy staff in delivering on the promise to welcome, care for, and inspire the Farms’ many guests.
• Hiring, training, and supervising breakfast service team to achieve an exceptional standard of service in the Marble Dining Room and for daytime events.
• Assist the Dining and Beverage Manager with maintenance of POS system, updating of all menu items, generating & maintenance of daily reports and morning tip-pool.
• Overseeing pre-season setup and postseason breakdown of pantry / dining room
• Responsible for meeting breakfast budget and service goals
• Providing food & beverage education to service staff
• Assisting Dining and Beverage Manager with shift coverage as needed.
• Advance Shelburne Farms food goals and vision

Core Qualifications

• Restaurant and staff management experience with particular emphasis on farm to plate dining establishments.
• Thorough knowledge of food and beverage
• Inventory management experience
• Strong organizational skills and attention to detail
• Excellent guest service acumen and strong written / verbal communications skills
• Understanding of and enthusiasm for the Farm’s mission, core values and business model
• Experience with POS and online reservation systems.

Work Environment & Physical Demands

• Physically demanding work in a setting that lacks air conditioning in the summer months
• Ability to work in a fast-paced dining room setting

At Shelburne Farms, we value equitable access to employment opportunities and career growth as central to our vision for a sustainable future.

We are an Equal Employment Opportunity Employer and strongly stand against discrimination and harassment of any kind. We are committed to shifting our resources towards amplifying and uplifting historically marginalized communities to provide a fair and just opportunity for employment.

Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.