Employee Health Services Manager is responsible for managing the employee health service functions of the organization. Administers healthcare program operations and supervises subordinate staff. Being an Employee Health Services Manager ensures that all medical records are kept in a manner compliant with appropriate policies and procedures. May be responsible for administering employee physicals, injury related diagnoses, or other types of referrals according to OSHA regulations. Additionally, Employee Health Services Manager may provide consultation regarding workers' compensation, infection control or other employee health related issues. Typically requires a bachelor's degree. Typically reports to a director or head of a unit/department. Typically requires a registered nurse. The Employee Health Services Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Employee Health Services Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Company: Capstone Benefits Consulting, LLC
Title: Account Manager
Responsibilities:
· Manage all aspects of service delivery to assigned book of business, ensuring client needs are met according to service timelines, and setting appropriate internal and external expectations.
· Manage the client renewal process, assembling the appropriate internal and external resources to develop and implement the client-specific renewal strategy.
· Build and maintain relationships with clients’ executive teams (C-Suite).
· Ensure implementation and annual service calendar deliverable timelines are met.
· Understand all Capstone products and services and maintain knowledge of carrier/vendor products and services, to provide appropriate benefit plan solutions to clients.
· May act as subject matter expert (SME) on:
o Fully insured carriers, products and processes and/or self-funded plans, TPAs and processes.
o Voluntary and/or worksite products.
o New and/or existing systems/products introduced as part of the Capstone product offerings.
· Organize and manage tasks and open items relating to client strategy, plan design, and renewal timelines.
· Analyze available data (CedarGate, carrier reports, etc.) and prepare and deliver financial reporting to clients at agreed upon intervals.
· Conduct and lead client meetings, such as annual reviews and standing touch-base meetings.
· Monitor employee benefit trends and make strategic recommendations to improve the effectiveness of plan design, as well as overall benefit programs.
· Oversee the product marketing process and manage final negotiation with carriers.
· Provide high level client/member issue resolution. Work with team/carriers/vendors to improve client service.
· Provide oversight to ensure all aspects of client management are completed accurately and in a timely manner, following established processes/procedures.
· Conduct contract and plan document reviews.
· Provide peer review of all client facing deliverables.
· Act with professionalism and integrity, and work with client and internal team members in a consultative manner.
Requirements:
· Bachelor’s degree or significant relevant experience
· Minimum 2 years of account management or leadership experience in the insurance industry, specifically in employee benefits.
· Licensed agent for Life, Accident and Health coverage (with the state of Georgia preferred).
· Strong working knowledge of employee benefits, with an understanding of medical funding options and employee benefits compliance requirements.
· Excellent Microsoft suite skills (Excel, PowerPoint, Outlook and Teams). Salesforce experience is a plus.
· Ability to work in a fast-paced environment, multi-task, and problem solve, with excellent organization and communication skills.
· Ability to act as a mentor to team members.
· Ability to travel overnight at various times throughout the year based on client need.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
Experience level:
Schedule:
Travel requirement:
Work Location: Hybrid remote in Statesboro, GA 30458
Clear All
0 Employee Health Services Manager jobs found in Savannah, GA area