Employee Performance Specialist jobs in Colorado Springs, CO

Envision Radiology is adding a Full Time Regional Performance Specialist to our team!
Monday - Friday regular business hours | Position Pay Range $46,450 - $58,050
Open to the Denver, Colorado market; Travel is expected within the Denver metro area

Summary/Objective:

The Regional Performance Specialist will be responsible for operational training programs to include performance improvement, new market preparation, and new initiative adoption. This position will be critical in supporting and ensuring the success of company-wide initiatives and the acceptance of change throughout the organization. The Regional Performance Specialist will also maintain training documents and collateral, and support Executive leadership in developing new strategies for operational training, preparation, and learning.

Essential Functions

1. Create and design training manuals, multimedia visual aids, and other educational materials.

2. Deliver trainings through the appropriate medium, including face-to-face, phone, and web.

3. Train Leads, Supervisors, and Area Managers on work flow processes so Leaders may hold staff accountable for adherence and performance.

4. Audit workflow adherence and provide feedback to Leadership to identify areas of improvement.

5. Contribute to new product and process development committees for workflow integration to create new efficiencies.

6. Provide training for Center Operations and Patient Access Teams (to include side-by-side & remote), and provide management with a summary of center staff knowledge and performance to include strengths, areas of focus, and any observed developmental needs to provide additional training

7. Participate in “Train-the-Trainer” sessions as needed to prepare for large-scale technology rollouts

8. Support new approaches, practices, and processes, to improve performance efficiency, and share best practices throughout the field

9. Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Business Acumen.

2. Communication.

3. Cultural Awareness.

4. Relationship Management.

Supervisory Responsibilities

This position has no supervision responsibilities.

Work Environment

This job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

Travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

• Three plus years’ of Patient Service Representative experience

• Previous training experience – preferred

• Detail oriented, self-motivated, a problem solver and a team player

• Ability to navigate multiple computer screens and browsers quickly and accurately

• Ability to excel in a very fast-pace team environment

• Ability to continuously “exceed” company and customer expectation

• Strong communication skills & professional demeanor

Education/Certifications:

• Bachelor’s Degree preferred or equivalent education, training, and experience

Additional Eligibility Qualifications

None required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compliance

Adheres to Envision’s Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

Company Benefits

Below is a list of benefits that are offered to employees, once eligibility is met.

• Health Benefits: Medical/Dental/Vision/Life Insurance

• Company Matched 401k Plan

• Employee Stock Ownership Plan

• Paid Time Off Paid Holidays

• Employee Assistance Program

OSHA Exposure Rating: 1

It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.

Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.