Employee Performance Specialist jobs in Paramus, NJ

The Retail Planning & Performance Specialist will support the entire Rolls Royce Motor Cars team to ensure that data is relevant, accurate, up-to-date, and fully integrated into all Performance reporting. You will effectively communicate and review key data with Department Heads, Regional General Managers and Sales Operations Manager to identify risks and opportunities and corresponding actions. This role will lead a data digitalization pilot, incorporating a Dealer Dashboard, providing data efficiently and impactfully to users. This will focus the dealer network, through our Area Managers, to realize every opportunity to improve their RRMC business results. You will develop and maintain a Dealer Dashboard displaying all KPIs in an impactful way. You will continually search for new metrics which reflect the changing market needs.

Key Responsibilities:

• Support Head of Sales, Head of Aftersales, Dealer Development Manager, Regional Field Managers and Sales Operations Manager with monthly Dealer by Dealer reviews; sharing examples of Dealer Best Practice, identifying actions and reviewing outcome of previous actions.
• Acts as subject matter expert in all elements of data gathering and analysis: CRM (Salesforce), Business Objects; SAP; RRMC Sales Management System (SMS), Tableaux and DealerNet.
• Provides a reporting service to the RRMC Training Manager, tracking fulfilment of mandatory and non-mandatory training.
• Responsible for providing Segment and competitor performance data and analysis.
• Creation and presentation of materials to present to RRMC NA Senior Management for project status updates or to garner additional buy in.
• Development of regional and field communication collateral to provide information and training materials.
• Participate and organize in business meetings incl. Top Management to represent relevant business topics (Performance Management, Reverse Sales Funnel, Sales Ops, and market review meetings).
• Subject matter expert for focus reporting systems and projects.
• Organize webinars, conference calls, and supporting communication material to support development of program.
• When Dealer Dashboard is established, communicate this to each Dealer Senior Management at the start of each month.
• Ensure timely, accurate, and customer-centric communications and relationships with Reporting System vendors.
• Responsible for the development, implementation, and ongoing management of best-in-class performance reporting systems.
• Go to person for any Performance Analysis requests.

Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:

• Medical, Dental, and Vision insurance
• All with options for $0 Employee contribution
• 401(k) with Company match
• Retirement Income Account (RIA)
• Employee vehicle program
• Bonus eligibility
• Paid Parental Leave of up to 6 weeks
• Paid Time Off in addition to Company paid holidays where eligible
• Hybrid work environment
• Voluntary Benefits to fit your needs

The pay range for this role is: $74,831.00- $87,642.00.

The selected candidate’s education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.

Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements:

• Bachelor’s degree in Computer Science, Business Administration, Finance, Marketing, Engineering or related discipline / equivalent work experience
• 1-3 years Business Analytics, Sales reporting experience
• 1-3 years Automotive industry experience
• Strong PC Knowledge / General IT knowledge including SAP and reporting systems such as Business Objects, Tableau