Employee Relations Director jobs in Billings, MT

Employee Relations Director oversees a company's employee relations programs, policies, and procedures. Designs and develops programs to promote employee satisfaction. Being an Employee Relations Director helps counsel employees on issues related to EEO, ADA, performance, and termination guidelines. Maintains good communication and a positive relationship with employees. Additionally, Employee Relations Director requires a bachelor's degree. Typically reports to top management. The Employee Relations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Employee Relations Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Relations Associate Director - Business Insurance
  • Marsh & McLennan Agency
  • Billings, MT OTHER
  • Overview

    The Client Relations Associate Director is responsible for direct supervision, training and mentoring of colleagues in a designated group within the Client Relations Department ensuring compliance with established quality and service standards.

     

    This position is also responsible for carrying the organization’s reputation and professional manner for conducting business in dealing with colleagues, clients and carriers in accordance with MMA’s core values of Accountability, Balance, Humanity, Excellence, Integrity and Respect.

    Responsibilities

    • Maintain full working knowledge of client relations positions within a designated line of business and will provide support where and when staffing shortages occur.
    • Acts as a liaison with carriers, and facilitates company meetings in all locations.
    • Develops, implements and monitors workflows and procedures to ensure high quality service and compliance to agency standards. Continuously looks for ways to refine standards, workflows and procedures.
    • Coaches, supervises and trains client relations colleagues, structuring the training agenda to achieve high performance.
    • Incorporates into all practices, policies and procedures guidelines to minimize agency errors and omissions exposure and promote quality standards.
    • Supports full utilization of the agency automation system and other automation tools (i.e. internet, third party software, etc.) to improve customer service and agency efficiency.
    • Participates in interviewing, hiring, performance management and performance coaching of colleagues in conjunction with the designated Client Relations Director.
    • Stays informed regarding insurance technical knowledge, agency automation, company information, and other operating techniques.
    • Works continually towards self-development to stay current regarding insurance knowledge, customer service and supervisory procedures and practices.
    • Promotes open communication within department.
    • Provides technical assistance to colleagues.
    • Keeps management informed about departmental issues.
    • Actively participates in organization initiatives and support core values including community involvement.
    • Performs other duties as required and assigned.

    Qualifications

    • You actively support and incorporate the company mission and core values into daily activities.
    • Demonstrates leadership skills and continually leads by example.
    • Maintains a positive and respectful attitude with fellow colleagues.
    • Works as a team member to achieve profit center goals and overall company goals.
    • Demonstrates constructive customer service skills, internally and externally, with effective communication, respect, and integrity.
    • Maintains confidentiality of all information related to clients, colleagues, carriers, or as appropriate, other information.
    • You are dependable and consistently report to work on time prepared to perform duties of the position.
    • You’re ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)
    • You embrace our core values: accountability, balance, excellence, integrity, respect and humanity.

     

    The Client Relations Associate Director is an exempt position which reports to the Senior Director of Client Relations.

     

    We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. 

     

    The Perks: 

     

    We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis. 

     

    Who you are is who we are. 

     

    We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.  

  • 19 Days Ago

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Employee Health and Safety Nurse
  • One Health
  • Hardin, MT PART_TIME
  • POSITION SUMMARY: The Employee Health and Safety Nurse (EHSN) develops and maintains the employee health program for employees, students/residents, and volunteers of the organization according to poli...
  • 1 Month Ago

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Employee Health and Safety Nurse
  • One Health
  • Miles, MT PART_TIME
  • POSITION SUMMARY: The Employee Health and Safety Nurse (EHSN) develops and maintains the employee health program for employees, students/residents, and volunteers of the organization according to poli...
  • 1 Month Ago

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Employee Assistance Program Counselor
  • Intermountain Health
  • Billings, MT FULL_TIME
  • Job Description:This position is responsible for providing a full continuum of Employee Assistance Program (EAP) services to employees, family members, managers and teams with an emphasis on supportin...
  • 1 Month Ago

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Guest Relations/Housekeeper
  • CoolWorks
  • Gardiner, MT FULL_TIME
  • Dreamcatcher Tipi Hotel is a luxury glamping experience located in Gardiner, Montana, just 5 miles from the North Entrance of Yellowstone National Park. The property currently houses 17 large-scale ti...
  • Just Posted

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Client Manager - Employee Health & Benefits
  • Marsh & McLennan Agency
  • Billings, MT OTHER
  • Overview Marsh McLennan Agency’s Employee Health and Benefits team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance...
  • 23 Days Ago

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0 Employee Relations Director jobs found in Billings, MT area

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Director of Med Surg and Pediatrics
  • Clinical Management Consultants
  • Billings, MT
  • An exciting new opportunity for a Director of Med Surg and Pediatrics has just become available at a highly awarded medi...
  • 3/29/2024 12:00:00 AM

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Enrollment Director (Remote)
  • Cengage Group
  • Billings, MT
  • **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students...
  • 3/28/2024 12:00:00 AM

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Clinic Director - Occupational Therapist (OT) *Incentive Opportunity
  • Empowerme Wellness
  • Billings, MT
  • Overview: Clinic Director - Occupational Therapist (OT) Make the Best Investment in Your Career Why is EmpowerMe differe...
  • 3/28/2024 12:00:00 AM

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CNA - Assisted Living
  • St. John's United
  • Billings, MT
  • Starting at $17 an hour (earn up to $21.50 an hour with differentials), plus a $1,200 Sign-On Bonus! Full-time, part-tim...
  • 3/28/2024 12:00:00 AM

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Field Safety Manager
  • Sletten Companies
  • Billings, MT
  • PRIMARY FUNCTION The Field Safety Manager is responsible for coordinating and performing training in all Safety and Heal...
  • 3/28/2024 12:00:00 AM

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Behavioral Health Clinic Nurse Practitioner
  • Billings Clinic
  • Billings, MT
  • Behavioral Health Clinic Nurse Practitioner BEHAVIORAL HEALTH CLINIC Exempt req959 Shift: Day Employment Status: Full-Ti...
  • 3/28/2024 12:00:00 AM

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Nurse Practitioner or Physician Assistant -Cardiac Thoracic and Vascular
  • Billings Clinic
  • Billings, MT
  • Youll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a v...
  • 3/28/2024 12:00:00 AM

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RN/LPN
  • Welcov Healthcare
  • Billings, MT
  • Responsible for long-term nursing care of assigned residents. Full time Night shift. The RN/LPN position assists with co...
  • 3/24/2024 12:00:00 AM

Billings is the largest city in the U.S. state of Montana, with a population estimated at 109,642 as of 2017. Located in the south-central portion of the state, it is the seat of Yellowstone County and the principal city of the Billings Metropolitan Area, which has a total a population of 170,498. It has a trade area of over 500,000. Billings was nicknamed the "Magic City" because of its rapid growth from its founding as a railroad town in March 1882. The city is named for Frederick H. Billings, a former president of the Northern Pacific Railroad. With one of the largest trade areas in the Uni...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Relations Director jobs
$160,174 to $212,470
Billings, Montana area prices
were up 3.1% from a year ago

Employee Relations Director in Monroe, LA
Typical responsibilities of an employee relations manager include acting as a liaison or intermediary between employees and managers, and either creating or advising on the creation of policies around employee issues like fair compensation, useful benefits, proper work-life balance, reasonable working hours, and others.
December 05, 2019
Employee Relations Director in Laramie, WY
The basic purpose of an employee relations area within the human resources department is to maintain solid working relationships between the employer and employees.
December 04, 2019
Employee Relations Director in Great Falls, MT
Specifically, Employee Relations provides consultation, direction, and oversight in performance appraisals, disciplinary processes, employee complaints, workplace injuries and workers’ compensation, union contracts, and effective manager-employee relationships.
January 11, 2020