Job Summary
The Director of Employee Relations has primary responsibility for the oversight and execution of core employee relations functions, programs, and services, and for evaluating, directing, and overseeing the Employee Relations Advisors. The Employee Relations Department advises management on performance issues and corrective action; engages in conflict resolution; investigates discrimination and misconduct complaints; advises on accommodations; handles grievances; and assists with other matters requiring advanced subject matter expertise in employment practices. The Director establishes best practices and standard operating procedures for the core employee relations functions and ensures accountability for exceptional execution and responsive delivery consistent with the highest professional standards. This position reports to the Vice President of Human Resources. This is a hybrid role requiring regular onsite presence of 2-3 days per week.
The Director of Employee Relations will:-
Provide management oversight for evaluating, directing, and overseeing the Employee Relations Advisor’s performance of core Employee Relations functions
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Design and implement policies, procedures, and best practice processes for conducting and documenting investigations, corrective actions, and training materials to ensure appropriate and consistent implementation in accordance with best practices
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Proactively identify and report on trends impacting organizational risk, employee engagement, and turnover, and recommend policy and practice changes and training to improve trends and effectuate positive change
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Develop training content on employment practices and deliver content as a subject matter expert.
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Collaborate with key stakeholders including the Boston Children’s Ombuds Office, the Office of General Counsel, and department leaders across clinical, research, and administrative areas
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Handle individual employee relations matters involving senior management, or such other matters as requested by the Vice President of Human Resources or the Chief Human Resources Officer
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Proactively participate in the HR leadership team, be a collaborative partner with the HR Centers of Excellence, and model a transformational approach to HR service delivery
To qualify, you must have:-
Bachelor's degree in Human Resources, Business Administration, or a closely related field
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10-15 years of experience in Human Resources, including at least 10 years in an Employee Relations role in a healthcare setting and 5 years in a management role with direct reports
- Prior demonstrated success in building and implementing employee relations foundational processes in a highly complex and matrixed organization
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Exceptional oral and written communication skills
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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