Employee Relations Director jobs in Fort Wayne, IN

Employee Relations Director oversees a company's employee relations programs, policies, and procedures. Designs and develops programs to promote employee satisfaction. Being an Employee Relations Director helps counsel employees on issues related to EEO, ADA, performance, and termination guidelines. Maintains good communication and a positive relationship with employees. Additionally, Employee Relations Director requires a bachelor's degree. Typically reports to top management. The Employee Relations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Employee Relations Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Operations - Financial Firm - Leo, IN
  • Advisor Employee Services
  • Leo, IN FULL_TIME
  • Director of Operations
    Our successful financial advisor firm Runestad Financial Services, in Leo, IN is currently searching for a Director of Operations. An experienced Director of Operations will oversee the design/enhancement, implementation, reporting, and oversight of the firm’s day-to-day back office financial, information, customer service, human resources, compliance training, and client reporting processes and systems. Reporting to the CEO and working as a key member of the leadership team, the Director of Operations will take a leadership role in building, implementing, and overseeing all the firm’s systems, processes, workflows, and procedures. In addition, the Director of Operations will play a critical role in making certain that the firm is meeting its financial and service commitments to its clients, employees, and shareholders in a manner that is efficient, economical, motivating, and compliant with all applicable rules and policies. The Director of Operations will also play a critical role in helping to shape and guide the future growth and development of the organization. This position may have supervisory responsibility over other administrative personnel from time to time. If this sounds like you, apply today!
     
    Minimum Requirements:
    • Bachelor’s Degree required
    • 4 years’ experience working/managing a financial services office
    • Understand all aspects of financial service operations
    • Working knowledge of MS Office and other CRM Software preferred
    • Experience working in a fast-paced environment
    This position requires that you possess the following skills:
    • Superior ability to motivate team to act towards achieving goals
    • Strong organizational skills
    • Excellent communication at a high level
    • Attention to detail and accuracy
    • Consistent follow-through

    Duties and Responsibilities:
    The operations or back office of a Registered Investment Advisory Firm consists of creating and overseeing policy and procedure as it relates to every operational aspect of a client’s relationship with the firm. It includes all corporate communications, client presentations, account opening, transfer of accounts, account servicing, keeping records up to date for compliance purposes and contact records accurate for partners, clients, vendors, suppliers, and service entities of the firm. This relationship starts when a lead is created in the CRM and in every step from that day forward until that person or entity requests that we no longer communicate with them, if ever.
    The primary goal of the Operations Department is to help exceed client service expectations. That is, to take the client and relationship information and put it into systems so that partners, relationship managers, and service teams can maintain a consistent relationship with that client. Operations, dedicated to creating a client service experience as an ongoing enhancement of what it was the day before all while keeping overhead costs within the range established by the firm as appropriate and effective.
     
    Operations Duties Enhanced and Implementation:
     
    • Maintain and refine customer relationship management system to improve processes when clients enter or leave the firm
    • Install and maintain clear procedures for account opening, transfer of accounts, follow-up with custodians and ongoing client service
    • Ensure firm is meeting its financial and service commitments to its clients in a manner that is efficient, economical, and complaint with all applicable rules and policies
    Reporting:
    • Maintain and refine CRM reporting for timely and accurate data regarding new accounts, lead generation, and prospect conversion. Keep accurate monthly reports of NNA in relationship to conversions and lead generation and present all reports to owners on a regular basis
    • Maintain CRM procedures and implement programs to keep communications with clients accurate, up to date, and clean
    • Report to partners and advisors on all communications as to the effectiveness of that communication about email bounces, returned mail, number of emails opened, number of clients engaged in activities the firm has conducted in the timeframe reported on. The goal of these reporting processes is to evaluate cost versus benefit of the activity
    HR Technology and Training:
    • Work with owners on shaping and guiding firm toward bottom line growth through continual evaluation of current contracts and costs of technology and training. Search out cost effective ways for training and CE for all advisors and staff
    • Create and refine HR policies with goal of establishing productive workplace environments for active recruiting of advisors and high-quality staff
    The position and duties are subject to change based on firm needs, and your professional development
     
    Salary:
    • $80,000 - $120,000/year BOE
    Benefits:
    • Health benefits
    Presented by Advisor Employee Services Thank you for your interest in the Director of Operations role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided https://aesplacement.com/. We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

  • 25 Days Ago

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Director of Public Relations
  • Evergreen Healthcare Center
  • Montpelier, OH FULL_TIME
  • Evergreen Healthcare Center, a member of the CommuniCare Health Services, is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Public R...
  • 1 Day Ago

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Entry Level Healthcare - Nurse Aide - Free Training! - Gardens of Paulding
  • HG Ohio Employee Holding Corp
  • Paulding, OH FULL_TIME
  • Gardens of Paulding Nurse Aide We offer a free online 8 hour online course, then training to get your STNA certification *Bonus Incentives* Earn up to $3 per hour in additional bonus incentives We are...
  • 19 Days Ago

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Housekeeping
  • HG Ohio Employee Holding Corp
  • Paulding, OH FULL_TIME
  • Housekeeping Aide General Purpose: Ensure the provision of a clean environment for our residents and staff, providing high quality services and high standards of cleanliness, ensuring compliance with ...
  • 20 Days Ago

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$5k Incentives LPN/RN - Gardens of Paulding
  • HG Ohio Employee Holding Corp
  • Paulding, OH FULL_TIME
  • LPN/RN - Gardens of Paulding $5000 Sign On Bonus!!! Our Ideal Candidate: Must hold and maintain a current license to practice as a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in the state ...
  • 20 Days Ago

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Dietary Aide - Part Time - Gardens of Paulding $1000
  • HG Ohio Employee Holding Corp
  • Paulding, OH PART_TIME
  • Dietary Aide Gardens of Paulding *Bonus Incentives* $1000 Sign On Bonus!!! General Purpose: Create a positive experience for customers including residents and employees. Responsible for providing exce...
  • 20 Days Ago

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0 Employee Relations Director jobs found in Fort Wayne, IN area

Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County, United States. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With a population of 253,691 in the 2010 census, it is the second-most populous city in Indiana after Indianapolis, and the 75th-most populous city in the United States. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. Fort Wayne is the cultural and economic c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Relations Director jobs
$154,283 to $207,866
Fort Wayne, Indiana area prices
were up 1.3% from a year ago

Employee Relations Director in Monroe, LA
Typical responsibilities of an employee relations manager include acting as a liaison or intermediary between employees and managers, and either creating or advising on the creation of policies around employee issues like fair compensation, useful benefits, proper work-life balance, reasonable working hours, and others.
December 05, 2019
Employee Relations Director in Laramie, WY
The basic purpose of an employee relations area within the human resources department is to maintain solid working relationships between the employer and employees.
December 04, 2019
Employee Relations Director in Great Falls, MT
Specifically, Employee Relations provides consultation, direction, and oversight in performance appraisals, disciplinary processes, employee complaints, workplace injuries and workers’ compensation, union contracts, and effective manager-employee relationships.
January 11, 2020